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No Internet this morning?

joecool
Rising Star
Posts: 142
Fixes: 1
Registered: ‎03-08-2007

No Internet this morning?

Appears to be an outage when checking online. East Anglia for me but seems to be all over according to some reports. How soon will things be sorted? Thx
6 REPLIES 6
RobPN
Seasoned Hero
Posts: 5,204
Thanks: 2,729
Fixes: 13
Registered: ‎17-05-2013

Re: No Internet this morning?

Down for me when I tried to use my PC at around 9 am.

Mysteriously returned at approximately 9:30 (but not due to anything I'd done with my kit) after trying various things such as using a VPN and I'd reluctantly rebooting my router and ONT.

During the outage, strangely the VPN eventually said it was connected but was unusable, and somehow WiFi calling from my Mobile with Flight mode enabled worked.  Undecided

willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 1,674
Thanks: 605
Fixes: 109
Registered: ‎27-11-2020

Re: No Internet this morning?

@joecool it should be fixed now if you can try a reboot for me.

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
worm
Grafter
Posts: 52
Registered: ‎03-08-2007

Re: No Internet this morning?

Same here. Hard to tell how widely people are affected, but a couple of router reboots haven't sorted the problem.

 

Edit: back up. 10th router reboot seems to have done the trick Smiley

RobPN
Seasoned Hero
Posts: 5,204
Thanks: 2,729
Fixes: 13
Registered: ‎17-05-2013

Re: No Internet this morning?


@RobPN wrote:

Down for me when I tried to use my PC at around 9 am.


Local mystery solved - on checking it seems I'd forgotten to re-enable the option to force my DrayTek router to use alternative DNS on some previous occasion in which there were PN DNS shenanigans - now re-enabled.  Embarrassed

 

Edit:  typo

joecool
Rising Star
Posts: 142
Fixes: 1
Registered: ‎03-08-2007

Re: No Internet this morning?

Hi thx for your replies, actually came back quite soon after I'd left the msg.
billnotben
Community Veteran
Posts: 7,698
Thanks: 2,168
Fixes: 2
Registered: ‎23-09-2010

Re: No Internet this morning?

My BT connection was down all this morning.

 

Reconnected around midday at a slower rate than usual. Probably a side effect of every man and their dog being reconnected at the same time.

 

I guess a reset tomorrow will put that right.