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New customers fttp

ScottyKernow
Rising Star
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Registered: ‎05-06-2022

New customers fttp

Hi all
Am still here waiting to rejoin PlusNet
Is there any projected date when fttp will be offered to new customers ?
Thanks
16 REPLIES 16
cameldazzler
Grafter
Posts: 28
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Registered: ‎23-07-2014

Re: New customers fttp

i would guess several months, probably 2023

 

it looks like there is still a lot of development to do on internal systems

dvorak
Moderator
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Re: New customers fttp


Moderators Note


This topic has been moved from Full Fibre to Everything Else

Customer / Moderator
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If it fixed it click 'This fixed my problem'
goldenfibre
Seasoned Pro
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Registered: ‎01-06-2010

Re: New customers fttp

It available now say ispreview here: https://www.ispreview.co.uk/index.php/2022/08/plusnet-make-full-fibre-broadband-available-to-all-uk-...

 

But Plusnet site haven't updated yet?

dvorak
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Re: New customers fttp

It's now updated https://www.plus.net/broadband/full-fibre/
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ScottyKernow
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Re: New customers fttp

OMG!
Thank you very much
Goodbye BT
Penny
Superuser
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Registered: ‎05-04-2007

Re: New customers fttp


@dvorak wrote:
It's now updated https://www.plus.net/broadband/full-fibre/

 

... and, seemingly, 'Chat' is an option on that page.  And it works Smiley

.

Penny Rollo * * * joined Force9 on 17/02/98 * * with PlusNet from 2000 onwards
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Superusers are not PlusNet staff but do have a direct line of communication into the business to raise issues, concerns and feedback from the Community.
ScottyKernow
Rising Star
Posts: 52
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Registered: ‎05-06-2022

Re: New customers fttp

Its not just football "coming home"
😁
goldenfibre
Seasoned Pro
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Registered: ‎01-06-2010

Re: New customers fttp

Shame it won't be coming to Cuckoo Oak until 2030! 😡

ScottyKernow
Rising Star
Posts: 52
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Registered: ‎05-06-2022

Re: New customers fttp

Send me an empty box and I'll post you back some of my spare internet...
🤣
bmc
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Registered: ‎28-02-2017

Re: New customers fttp

@ScottyKernow 

Do you know you need to port your number away before PlusNet FTTP gets installed - if you want to keep it ans assuming that works.

 

Brian

 

 

bmc
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Re: New customers fttp

@ScottyKernow 

I stand corrected - having taken the trouble to read the ISPReview article. From it

"Interestingly, the order page also gives you the option to keep your current phone line, but if you select that then Plusnet states “this means your phone line service will remain separate from your Plusnet Full Fibre package.”"

 

Brian

ScottyKernow
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Registered: ‎05-06-2022

Re: New customers fttp

@bmc

Wow!
I really, really need to read that
I do NOT relish speaking to bt after all the pain they have caused me
You are a star!
bmc
Aspiring Hero
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Registered: ‎28-02-2017

Re: New customers fttp

@ScottyKernow 

Don't cheer too loudly. From the PlusNet Help page

"Plusnet Full Fibre is a broadband only package, so you don’t need a phone line. This means you can save on line rental.

When you sign up you’ll just need to let us know what you want to do with your phone line. If you don’t want to keep it when we’ll take care of everything and disconnect your phone when you switch to us. This will means you’ll lose your landline number and any services or alarms connected to your phone will also stop working. You may need to speak to your service provider about these.

If you want to keep your home phone line you’ll need to arrange this with your current landline provider. Your phone service will be completely separate from your Plusnet Full Fibre package."

 

Brian

ScottyKernow
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Posts: 52
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Registered: ‎05-06-2022

Re: New customers fttp

Oh!
Bugga