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Need a change of IPSTAG for hosted domain name

FIXED
linuxguru
Hooked
Posts: 5
Registered: ‎09-11-2020

Need a change of IPSTAG for hosted domain name

Hi,

I would like to move my domain to Mythic Beasts so I need the IPSTAG to be changed to MYTHIC-BEASTS. There is an open question created 2:30PM on Sunday by DavidG, but it lists the IPSTAG in lowercase. According to https://www.mythic-beasts.com/support/domains/transfer page it needs to be all uppercase.

 

Many thanks,

3 REPLIES 3
Linzi_H
Plusnet Help Team
Plusnet Help Team
Posts: 45
Thanks: 32
Fixes: 1
Registered: ‎11-12-2024

Re: Need a change of IPSTAG for hosted domain name

Fix

Hi @linuxguru 

We'd love to help out. 

I'll send over a Private Message to grab a few further details. 

Linzi 

MisterW
Superuser
Superuser
Posts: 19,279
Thanks: 8,402
Fixes: 554
Registered: ‎30-07-2007

Re: Need a change of IPSTAG for hosted domain name

There is an open question created 2:30PM on Sunday by DavidG, but it lists the IPSTAG in lowercase

All IPS tags are uppercase!. I would hope that NETOps would know that and correct it when they process the request.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

linuxguru
Hooked
Posts: 5
Registered: ‎09-11-2020

Re: Need a change of IPSTAG for hosted domain name

Looks like Plusnet is getting out of hosting domains business and according to the support person I've talked to the old systems have been shut down, so no idea what is in place now. I'm just trying to cover all bases and get the domain moved before the next bill increase. It used to be possible to put the IPSTAG in the Manage Domains interface, now it takes up to 5 days for the change.