Moving Home - House Check Please

[#1]

Hi,

Just wondering if a member of the PlusNet team could check an address for me to see if it already has, or can get, full fibre.

Happy to provide the property details via private message.

Many thanks

[#2]

Put the address in the BT checker

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

[#3]

I have already done that and it tells me it can be ordered.

I am wondering if there is already a FF connection in the property and if there isn't could PlusNet supply (move home scenario)

I have had issues in the past where it has said it is available, then it wasn't, then was again.... and then getting it actually installed was a PITA

Hence my original question

[#4]

Does the checker state that it can be ordered or an ONT is active? If ordered assume no active service. There may be a service via an Altnet.

[#5]

This is what it tells me:

Our records show the following FTTP network service information for these premises:-Multi Dwelling Unit Residential MDU Built to Curtilage External Build required.

FTTP is available and a new ONT may be ordered.


There is one Alnet available for the property, Hyperoptic - which says it would need to do an install

[#6]

@DerekW 

That is all PN can really tell you - they basically use the same Checker.

It looks like FTTP is available but installation work is required (possible ground dig?). Where it says WBC FTTP in the results window what does it say to the right - "KCI2" by any chance.

Brian

[#7]

Hi @bmc 

It say's this: KCI2 Assure

[#8]

@DerekW 

Thanks

This means a survey is required before an install can be done. It an insatll is possible it may not be particuarly quick.

Brian

[#9]

Only just got FF at this property a few months back and it has been great

However an opportunity has come up for a flat right in the centre on a nearby city, which is where all my support network/friends are and where I work, it would mean no more commutes or missing out on stuff.

Nothing is confirmed yet and it is way off being completed, I just like to know stuff well in advance

[#10]

@DerekW 

My reading is that Full Fibre is available at the external boundary of a block of flats. It is not installed to the building. 
As a multi dwelling unit, wayleave will need to be granted by the building ‘owner’ to install fibre to the building before installation can begin.

[#11]

@Baldrick1  The checker says FTTP is available with no indication of wayleave issues. Many low rise MDUs have individual installations to the flats with no internal building cabling required. However we don’t know the full details until the service is ordered but as has been mentioned KCI2 assure often means a lengthy process.

[#12]

@RealAleMadrid 

I am not suggesting that there are any wayleave 'issues'. I will admit that i assumed that a flat in a MDU would probably be either rented or leasehold, resulting in any required wayleaves having to be grented by others than the OP.

I do agree that being KCI2 and therefore a multi stage installation, this will probably take longer than a straight single stage installation. Mine took 3 separate visits by teams with different skill sets.  1. Openreach surveyed the route. 2. Duct installed and roped. 3, Fibre installed. There was an internal Openreach delay between each stage waiting for reports to be returned and the next stage to be ordered.

[#13]

It took a while to get FF installed at my current address, which was also KCI2 assure 

Hopefully a member of the PlusNet team will pick this up and we can have a chat.

[#14]

Just as a side note, I checked the next door neighbours property and there is an active ONT

So hopefully it would not be to much of an issue to get FF at the property I am considering moving to

[#15]

@DerekW 

That's good news.

It appears no work is required so maybe just a surveyor to turn up, see the network is installed and release the order to normal processes.

It's unfortunate you cannot initiate the process until you're in a legal position to place the order for the property.

Nearer the time, I would have a word with the PN House Move team to see what they say.

Brian