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Master Socket Move Request

Posts: 1
Registered: ‎19-12-2022

Master Socket Move Request

Hi there,

As others have experienced, I'm having no luck getting through to anyone on the phone and would like to book to have my master socket moved. Is it possible to arrange this via a ticket through the forum?

Many thanks.

Aspiring Champion
Posts: 2,316
Thanks: 296
Fixes: 28
Registered: ‎02-08-2007

Re: Master Socket Move Request

Aspiring Hero
Posts: 2,616
Thanks: 1,273
Fixes: 55
Registered: ‎07-07-2009

Re: Master Socket Move Request

@Mattb30220  If you arrange it through Plusnet Openreach will charge an extortionate price of £160. @Gel's suggestion of finding a local engineer is likely to be  more reasonable. Your choice of course.🤔

Plusnet Help Team
Plusnet Help Team
Posts: 1,295
Thanks: 450
Fixes: 80
Registered: ‎27-11-2020

Re: Master Socket Move Request

Hey there @Mattb30220 and welcome to the forum.


As @Gel and @RealAleMadrid have suggested, it would more than likely be cheaper to get a local engineer but our provisioning team can look into it if you want to do it through Openreach.

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team