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Master Socket Move Request

Mattb30220
Newbie
Posts: 1
Registered: ‎19-12-2022

Master Socket Move Request

Hi there,

As others have experienced, I'm having no luck getting through to anyone on the phone and would like to book to have my master socket moved. Is it possible to arrange this via a ticket through the forum?

Many thanks.

3 REPLIES 3
Gel
Aspiring Champion
Posts: 2,361
Thanks: 296
Fixes: 29
Registered: ‎02-08-2007

Re: Master Socket Move Request

RealAleMadrid
Aspiring Hero
Posts: 2,803
Thanks: 1,464
Fixes: 59
Registered: ‎07-07-2009

Re: Master Socket Move Request

@Mattb30220  If you arrange it through Plusnet Openreach will charge an extortionate price of £160. @Gel's suggestion of finding a local engineer is likely to be  more reasonable. Your choice of course.🤔

willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 1,674
Thanks: 606
Fixes: 110
Registered: ‎27-11-2020

Re: Master Socket Move Request

Hey there @Mattb30220 and welcome to the forum.

 

As @Gel and @RealAleMadrid have suggested, it would more than likely be cheaper to get a local engineer but our provisioning team can look into it if you want to do it through Openreach.

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team