Is this email a scam?
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Is this email a scam?
10-10-2011 11:40 AM
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Dear Registrant,
As part of our systems improvement programme we are making some important changes to the way in which you access your domain name account. We are withdrawing account security questions in favour of an optional 2-factor pass phrase. The pass phrase will work in conjunction with customer user names and passwords.
You are a user of the security questions feature in our Online Service and we wanted to make you aware that we will be withdrawing this service on 11 October 2011.
We recommend that you set up a secure pass phrase for accessing your account which will give you additional security and will help to keep your account and domain names safe. If you would like to set a secure pass phrase for your account please log in to our Online Service and select add/change passphrase from within your Account Settings page.
If you have any questions about these changes to our log-in process please contact our support team on 01865 332244 or email nominet@nominet.org.uk.
Many thanks for your attention to this matter.
Kind Regards,
Nominet Customer Services
support@nominet.org.uk
I have never had any direct connection with nominet, but I do remember when PN had a number of their customers' email accounts hacked, PN set up a domain name (which PN maintain) to allow a new email identity for me.
Peter

Re: Is this email a scam?
10-10-2011 11:47 AM
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Re: Is this email a scam?
10-10-2011 11:48 AM
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Is this email a scam?
10-10-2011 2:09 PM
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If you do a Whois http://www.nominet.org.uk/ on the domain that Plusnet registered for you I believe you will see your postal and email addresses.
Re: Is this email a scam?
10-10-2011 2:13 PM
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Re: Is this email a scam?
10-10-2011 2:17 PM
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Re: Is this email a scam?
10-10-2011 2:21 PM
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Registrant's address:
The registrant is a non-trading individual who has opted to have their
address omitted from the WHOIS service.
and this one was a Plusnet freebie
Re: Is this email a scam?
10-10-2011 2:38 PM
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Re: Is this email a scam?
10-10-2011 3:07 PM
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Re: Is this email a scam?
11-10-2011 7:55 PM
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I didn't have to opt-out (didn't even think about it until now).
Re: Is this email a scam?
10-11-2011 1:33 AM
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Re: Is this email a scam?
10-11-2011 9:54 AM
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Other TLD's like .com, .net etc. don't support this feature in the same way although you'll find some registrars will offer it as a (normally paid-for) feature.
The email from the OP's post looks genuine to me.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
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