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I can't update my websites

katie
Grafter
Posts: 152
Registered: ‎30-07-2007

I can't update my websites

I've been trying since Sunday to update my website pages - on my main site and on my free domain site. I have been unsuccessful both directly from the Dreamweaver programme which is how I normally update the site and by using Cute FTP. The message I get via Cute FTP is
COMMAND:> [20/02/2008 18:09:14] PASV
NOTE:>    [20/02/2008 18:09:33] New transfer created for \"F:\Domain1\index.html\" <338>
NOTE:>    [20/02/2008 18:09:44] New transfer created for \"F:\Domain1\index.html\" <339>
ERROR:>  [20/02/2008 18:10:15] Timeout (60000 ms) occurred on receiving server response.
ERROR:>  [20/02/2008 18:10:15] Failed to establish data socket.
Can anyone suggest what to do? I had a problem a few weeks ago when the sites were absent altogether, but that was rectified and the sites are there, I just cannot update them which is quite important.
Katie Smiley
3 REPLIES 3
Peter_Vaughan
Community Veteran
Posts: 14,469
Registered: ‎30-07-2007

Re: I can't update my websites

Use ftp2.plus.net as the FTP host.
There is a known problem with FTP access. Please see the service status page or sign up for service status by email via the usertools link in my sig.
http://usertools.plus.net/status/archive/1203439266.htm
katie
Grafter
Posts: 152
Registered: ‎30-07-2007

Re: I can't update my websites

Thanks for the reply Peter - I have been able to update my pages on my domain using Cute FTP and ftp2 as you suggested. It is a bit more complicated with my Dreamweaver programme so I think I'll leave that for a while and see whether the main ftp.plus.net starts to work again. Thanks again.
Katie Smiley
Peter_Vaughan
Community Veteran
Posts: 14,469
Registered: ‎30-07-2007

Re: I can't update my websites

Don't see why dreamweaver can't use it. Just replace whatever FTP host you are using with ftp2.plus.net in the sites config pages. I use dreamweaver and its easy to change.