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I can't update my websites
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I can't update my websites
20-02-2008 6:15 PM
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I've been trying since Sunday to update my website pages - on my main site and on my free domain site. I have been unsuccessful both directly from the Dreamweaver programme which is how I normally update the site and by using Cute FTP. The message I get via Cute FTP is
COMMAND:> [20/02/2008 18:09:14] PASV
NOTE:> [20/02/2008 18:09:33] New transfer created for \"F:\Domain1\index.html\" <338>
NOTE:> [20/02/2008 18:09:44] New transfer created for \"F:\Domain1\index.html\" <339>
ERROR:> [20/02/2008 18:10:15] Timeout (60000 ms) occurred on receiving server response.
ERROR:> [20/02/2008 18:10:15] Failed to establish data socket.
Can anyone suggest what to do? I had a problem a few weeks ago when the sites were absent altogether, but that was rectified and the sites are there, I just cannot update them which is quite important.
Katie
COMMAND:> [20/02/2008 18:09:14] PASV
NOTE:> [20/02/2008 18:09:33] New transfer created for \"F:\Domain1\index.html\" <338>
NOTE:> [20/02/2008 18:09:44] New transfer created for \"F:\Domain1\index.html\" <339>
ERROR:> [20/02/2008 18:10:15] Timeout (60000 ms) occurred on receiving server response.
ERROR:> [20/02/2008 18:10:15] Failed to establish data socket.
Can anyone suggest what to do? I had a problem a few weeks ago when the sites were absent altogether, but that was rectified and the sites are there, I just cannot update them which is quite important.
Katie

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Re: I can't update my websites
20-02-2008 6:19 PM
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Use ftp2.plus.net as the FTP host.
There is a known problem with FTP access. Please see the service status page or sign up for service status by email via the usertools link in my sig.
http://usertools.plus.net/status/archive/1203439266.htm
There is a known problem with FTP access. Please see the service status page or sign up for service status by email via the usertools link in my sig.
http://usertools.plus.net/status/archive/1203439266.htm
Message 2 of 4
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Re: I can't update my websites
20-02-2008 6:31 PM
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Thanks for the reply Peter - I have been able to update my pages on my domain using Cute FTP and ftp2 as you suggested. It is a bit more complicated with my Dreamweaver programme so I think I'll leave that for a while and see whether the main ftp.plus.net starts to work again. Thanks again.
Katie
Katie

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Re: I can't update my websites
20-02-2008 7:50 PM
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Don't see why dreamweaver can't use it. Just replace whatever FTP host you are using with ftp2.plus.net in the sites config pages. I use dreamweaver and its easy to change.
Message 4 of 4
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