Filezilla

[#1]

I already have a website up and running and want to create another one. I assume I have to create a new directory in the file. I have tried naming it htdocs3, htdocs 3000,htdocslos, or just los, but it comes back 'permission denied'. There are already 2 htdocs files, the second has a long number after it, I don't know whether this has anything to do with it.Could anyone help?

[#2]

Do you mean a site with a different domain or just an offshoot from your current space?
I'm unsure what happens with multiple domains, but if it's just another set of pages in a different folder then create a new directory in your current htdocs folder and the address would be:
www.yourusername.plus.com/newdirectory/
Apologies if I've misunderstood you, I'm quite new to this.

[#3]

You'll need to create any new directories inside the htdocs folder. The htdocs213214124etc folder is there from when we restored customers' sites following the homepages failure, it will be removed in around 14 days from now.

[#4]

Chris, I have right-clicked the htdocs folder and clicked 'create directory' and named it 'los' between the pre-set slashes, and it comes back 'permission denied' again. Should I be doing something else or am I giving it an invalid name?

[#5]

Open the HTDOCS folder, then create the folders you want *INSIDE* the htdocs one.
You can't create extra folders or files at the same level as the htdocs one. Everything for your site *must* reside inside htdocs.
HTH.

[#6]

You need to open the htdocs folder, double clicking it in filezilla will take you in there. Only in there can you create new directories.

[#7]

If this is for a new domain you've added, once you've created the new directory you need to go in to the Domain names section of the portal and configure the domain to point at the correct directory.

[#8]

Great, thank you everybody, it has been loaded successfully. However I cannot view the page because I am not sure of the URL.
I named the folder 'los' and I have tried www.myname.plus.com/los or /htdocs/los
without success. What should the address be?
(I have not set up the re-direct yet as I'm not sure where to redirect to).

[#9]

The address will be http://www.username.plus.com/los/, I've just had a look and can see a list of files in there.

[#10]

I am embarrassed. I left out the www
Thanks again.

[#11]

Easily done I know I've done that many times.

[#12]

www.myname.plus.com/los but you will have to put a index.htm in there so if they go to that url they get a page.
Failing that they will get a list or have to add the file name