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FTP Failure (Fixed)

Strat
Moderator
Moderator
Posts: 30,345
Thanks: 3,314
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Registered: ‎14-04-2007

FTP Failure (Fixed)

FTP access to my homepages website appears to have failed since last night.
I'm getting 28/01/2015 22:25:30 : FTP Connect Error, Error code = 10060 on an application which uploads data every 10 minutes.
PN please advise.

Customer and Forum Moderator. Windows 10 Firefox 87.0 (64-bit)

5 REPLIES 5
spraxyt
Superuser
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Posts: 10,063
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Registered: ‎06-04-2007

Re: FTP Failure

Force9 FTP is fine for me using a standard FTP client (FileZilla). Have you tried using an FTP client?
I think Error 10060 is a timeout; when your app uploads data does it create a new file every time? Just wondering if the number of files in the folder has become too large to list before timeout?
David
bobpullen
Community Gaffer
Community Gaffer
Posts: 14,912
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Registered: ‎04-04-2007

Re: FTP Failure

It's a known problem (84542), is/was only affecting one of our two sites. I'll check for an update when I get to the office...

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Strat
Moderator
Moderator
Posts: 30,345
Thanks: 3,314
Fixes: 505
Registered: ‎14-04-2007

Re: FTP Failure

Quote from: spraxyt
when your app uploads data does it create a new file every time?

@spraxyt No, it overwrites the existing ones.
Thanks Bob.
Update: It seems to be working ok now Smiley

Customer and Forum Moderator. Windows 10 Firefox 87.0 (64-bit)

bobpullen
Community Gaffer
Community Gaffer
Posts: 14,912
Thanks: 2,524
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Registered: ‎04-04-2007

Re: FTP Failure

Looks like it was fixed late last night.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Strat
Moderator
Moderator
Posts: 30,345
Thanks: 3,314
Fixes: 505
Registered: ‎14-04-2007

Re: FTP Failure

Thanks Bob Smiley

Customer and Forum Moderator. Windows 10 Firefox 87.0 (64-bit)