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Engineer visit

Posts: 2
Registered: ‎25-02-2022

Engineer visit

I had a engineer booked over the phone today I've received no email confirmation of this, is the engineer still attending? I'd have assumed they send you a confirmation as they usually do when you ring for help.
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Plusnet Help Team
Plusnet Help Team
Posts: 2,577
Thanks: 508
Fixes: 131
Registered: ‎07-12-2017

Re: Engineer visit

Hiya @Mouseykai1, thanks for getting in touch.


I'm really sorry that you're having some issues requiring an engineer visit and that you haven't received an email of this.


I can see an engineer has been booked and you can view this on your fault ticket here: I've just sent you an email over also confirming the details.


Let us know how the visit goes!

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team