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Engineer visit
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Engineer visit
25-02-2022 5:09 PM
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I had a engineer booked over the phone today I've received no email confirmation of this, is the engineer still attending? I'd have assumed they send you a confirmation as they usually do when you ring for help.
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Re: Engineer visit
25-02-2022 8:03 PM
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Hiya @Mouseykai1, thanks for getting in touch.
I'm really sorry that you're having some issues requiring an engineer visit and that you haven't received an email of this.
I can see an engineer has been booked and you can view this on your fault ticket here: https://www.plus.net/wizard/?p=view_question&id=222314379 I've just sent you an email over also confirming the details.
Let us know how the visit goes!
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