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EPP domain transfer authorisation code request

thefrog2020
Newbie
Posts: 4
Registered: ‎30-04-2020

EPP domain transfer authorisation code request

I would like to transfer my Plusnet domain out please

9 REPLIES 9
Gel
Champion
Posts: 2,396
Thanks: 307
Fixes: 29
Registered: ‎02-08-2007

Re: EPP domain transfer authorisation code request

RealAleMadrid
Hero
Posts: 3,098
Thanks: 1,720
Fixes: 66
Registered: ‎07-07-2009

Re: EPP domain transfer authorisation code request

@thefrog2020  I would suggest posting in the "Everything Else" forum board you should get a staff response there, may not be that speedy.🙄

jab1
The Full Monty
Posts: 22,725
Thanks: 7,935
Fixes: 334
Registered: ‎24-02-2012

Re: EPP domain transfer authorisation code request

And ringing CS probably isn't the best idea - few of them wiil know what you are talking about as domains are a 'legacy' - no longer supported - feature.

John
Baldrick1
Moderator
Moderator
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Registered: ‎30-06-2016

Re: EPP domain transfer authorisation code request

Moderator's note:
Thread moved from Email to Everything Else 

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

Townman
Superuser
Superuser
Posts: 28,078
Thanks: 12,532
Fixes: 235
Registered: ‎22-08-2007

Re: EPP domain transfer authorisation code request

To be clear, an EPP is only required for .com domain names.

.*.uk names just need the ISPTAG changing to that of your new registrar.

 

Either can be triggered from here, but you need to be clear about which is required: some users have been in receipt of bad information and have requested a EPP where a ISPTAG name change is required.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

thefrog2020
Newbie
Posts: 4
Registered: ‎30-04-2020

Re: EPP domain transfer authorisation code request

Ok thanks so how do I change the ISPTAG please?
thefrog2020
Newbie
Posts: 4
Registered: ‎30-04-2020

Re: EPP domain transfer authorisation code request

My domain is ‘thefrog.plus.com’ so which do I need to change please and how do I do that?
thefrog2020
Newbie
Posts: 4
Registered: ‎30-04-2020

Re: EPP domain transfer authorisation code request

To clarify, If my domain is .com do I need an EPP or ISPTAG changed and how can I get this done? Thanks
Townman
Superuser
Superuser
Posts: 28,078
Thanks: 12,532
Fixes: 235
Registered: ‎22-08-2007

Re: EPP domain transfer authorisation code request


@thefrog2020 wrote:
My domain is ‘thefrog.plus.com’ so which do I need to change please and how do I do that?

That is not YOUR domain, it is not a migratable domain, it is PlusNet's domain and it cannot go anywhere.

 

What is it you really want to achieve?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.