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Domain name renewal - Freenetname

FIXED
Fishsound
Dabbler
Posts: 10
Registered: ‎29-09-2023

Domain name renewal - Freenetname

Hi

 

My domain originally set up by Freenetname is due for renewal this month.  It has always been renewed automatically but seeing some posts here, I am concerned that his may not happen this time.

Please can someone let me know what I need to do to ensure renewal.

Thanks

13 REPLIES 13
Townman
Superuser
Superuser
Posts: 27,998
Thanks: 12,497
Fixes: 235
Registered: ‎22-08-2007

Re: Domain name renewal - Freenetname

Renewals are usually processed 14 days before expiry.  Are you less than 14 days away from expiry?  Some have been missed, but that issue is reported to have been resolved.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Fishsound
Dabbler
Posts: 10
Registered: ‎29-09-2023

Re: Domain name renewal - Freenetname

Hi Townman

Many thanks for the quick reply.

The expiry date is 13 November 2025 which is less than 14 days away.

Last year it was renewed on 4 November 2024.

Thanks

Townman
Superuser
Superuser
Posts: 27,998
Thanks: 12,497
Fixes: 235
Registered: ‎22-08-2007

Re: Domain name renewal - Freenetname

@plusnettony - can you please point this in the direction of the appropriate person?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Diane90
Hooked
Posts: 8
Thanks: 3
Registered: ‎21-09-2017

Re: Domain name renewal - Freenetname

Hi Townman,
I have the same problem as Fishsound.

My freenetname domain name dicha-house.co.uk is still showing as "Expiring Soon" on Nominet, on 11/11/25.

Last year it was automatically renewed on 4/11/24.  
Could this be actioned for me please?
Many thanks,
Diane90

grumble
Aspiring Pro
Posts: 338
Thanks: 53
Registered: ‎15-09-2024

Re: Domain name renewal - Freenetname

The appropriate person might indicate that there's only one person capable of dealing with it.

An appropriate person would indicate that there may be more than one.

Diane90
Hooked
Posts: 8
Thanks: 3
Registered: ‎21-09-2017

Re: Domain name renewal - Freenetname

Good morning!.

How can I persuade someone to look at this please?

My domain name dicha-house.co.uk  is set to expire TOMORROW and I’m starting to feel quite worried.

@plusnettony  can you help please? 

@Townman, did you receive any information to help identify who is responsible for (or can help with) freenetname domain renewals?

@Fishsound, has your domain been renewed?

Thanks, Diane

plusnettony
Plusnet Help Team
Plusnet Help Team
Posts: 2,802
Thanks: 1,098
Fixes: 46
Registered: ‎24-07-2014

Re: Domain name renewal - Freenetname

dicha-house.co.uk renewed.

 

Can you confirm or PM the other domain mentioned in the thread please?

If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team
Diane90
Hooked
Posts: 8
Thanks: 3
Registered: ‎21-09-2017

Re: Domain name renewal - Freenetname

Thank you!   

@Fishsound, can you confirm your domain for @plusnettony please?

Cheers,

Fishsound
Dabbler
Posts: 10
Registered: ‎29-09-2023

Re: Domain name renewal - Freenetname

My domain is ssal.co.uk

 

Many thanks

plusnettony
Plusnet Help Team
Plusnet Help Team
Posts: 2,802
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Fixes: 46
Registered: ‎24-07-2014

Re: Domain name renewal - Freenetname

Done. 

If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team
Fishsound
Dabbler
Posts: 10
Registered: ‎29-09-2023

Re: Domain name renewal - Freenetname

Thats great, many thanks.

Should this be done automatically or do we have to go through this route every year?

Thank you

plusnettony
Plusnet Help Team
Plusnet Help Team
Posts: 2,802
Thanks: 1,098
Fixes: 46
Registered: ‎24-07-2014

Re: Domain name renewal - Freenetname

Fix

It should be automatic. 

If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team
Fishsound
Dabbler
Posts: 10
Registered: ‎29-09-2023

Re: Domain name renewal - Freenetname

Ok.  Thanks for your help.

Moderator's note: Fix assignment corrected