'Digital Voice' to VOIP

[#1]

Has anyone ported out their number to a VOIP provider from a digital voice (BT/Sky/Zen)?

Asking as someone has asked me the process.

As the phone is an addon to the broadband service (Fttc/fttp) surely it is just asking the VOIP provider to port in the number. The broadband service is not dependent upon the phone service.

This should not cease the working broadband.

[#2]

@mystreet1 

well this https://community.bt.com/t5/Home-phone-including-Digital/Porting-number-out-from-Digital-Voice-servi...

suggests that at least BT treat the broadband & phone as a package and so ceasing the DV part will cancel the whole package. 

[#3]

@mystreet1 I haven't tried, from my Zen connection, but reports on TBB suggest it is entirely possible from them. It should, to my way of thinking, be possible from any VOIP provider.

[#4]

Just done a bit more digging, and they are with UW, who call it 'Digital Home Phone'.
Will ask the question on TBB.

[#5]

@mystreet1 As UW like to bundle things up, be aware.

I only say this as they appear to offer the 'best price' on some power deals, but to get them, you have to have other utilities - such as your 'broadband' connection through them, too.

[#6]

Indeed, we're with UW though not for broadband, and they're regularly trying to get us to add services with assorted offers. So do your research/costings.

[#7]

@mystreet1 

The answer seems to be that, unlike the case with PSTN lines, there is no technical reason why a VoIP number cannot be ported to a different provider.

However, with a combined service the ISP may lock the two services together for the duration of a contract for commercial reasons.