Contact Details

[#1]

Why do Plusnet seem so reluctant to provide any alternative means of contact other than the telephone?

I am extremely deaf and unable to use the telephone and require an email or postal address?

TIA

[#2]

Hi welcome to the forum.
PN postal address

Plusnet plc
The Balance
2 Pinfold Street
Sheffield
S1 2GU

[#3]

There is also the Accessibility link on every page of the website and community website which gives you a list of services that can be useful for contacting them.

[#4 · Accepted solution]

Hey there @maurice36 and welcome to the forum. Just like @ITWorks and @pjmarsh have mentioned there is our postal address and Text Relay etc that our customers can use. Alternatively, I can help on here if you DM me

[#5]

Thanks

[#6]

Moderators Note

This topic has been moved from Broadband to Everything Else