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Can I add TXT records to the PlusNet DNS?

Rising Star
Posts: 275
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Registered: ‎14-09-2007

Can I add TXT records to the PlusNet DNS?

I have seen this question asked in the past with no real answer given.
I'm building my own mail server and would like to try and use SPF and DKIM, both of which require adding TXT records to the DNS.
Can I do this, even if it means raising a ticket to have them added through the back-end?
I realise the web screen only offers A, C and MX entries in its dropdown.
Please a definitive answer from PlusNet would be most appreciated.
Thanks.
4 REPLIES 4
Community Gaffer
Community Gaffer
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Registered: ‎04-04-2007

Re: Can I add TXT records to the PlusNet DNS?

It's not possible I'm afraid. The functionality isn't built into our domain control system.

Bob Pullen
Plusnet Product Team
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Rising Star
Posts: 275
Thanks: 9
Fixes: 1
Registered: ‎14-09-2007

Re: Can I add TXT records to the PlusNet DNS?

That qualifies as a definitive answer, thanks Bob  Smiley
Would it be possible to manage the DNS elsewhere but have the mailbox hosting at PN still work?
I've got my MX configured so my own server is first and Plusnet's are second so that mail goes to the Plusnet mailbox if my server is offline. If I could set up the existing records on a DNS external to PlusNet where I can also configure TXT and other record types then I would be able to set up SPF and DKIM while still retaining the mailboxes for the domain at PN.
I guess there is nothing stopping me changing my domain registratrar's tools to change to use their DNS without changing anything at PN. But would it still be a "hosted domain" on PlusNet despite the domain's nameservers not being the Plusnet ones?
Can I do this ?
Community Veteran
Posts: 15,318
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Registered: ‎01-08-2007

Re: Can I add TXT records to the PlusNet DNS?

FreeDNS / afraid.org offers free dns hosting / config and they allow many different types of records:

The service is free and I think you get up to five or ten subdomains BUT any user can attach to your domain and create their own subdomain on it. You can pay a fee and go stealth if you prefer not to let others use it.
http://freedns.afraid.org
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Community Gaffer
Community Gaffer
Posts: 14,808
Thanks: 2,378
Fixes: 163
Registered: ‎04-04-2007

Re: Can I add TXT records to the PlusNet DNS?

Quote from: starfry
Would it be possible to manage the DNS elsewhere but have the mailbox hosting at PN still work?

Officially, no.
Quote from: starfry
I've got my MX configured so my own server is first and Plusnet's are second so that mail goes to the Plusnet mailbox if my server is offline.

That's not really a supported set-up either if I'm honest. The intention has always been that if you're running your own mail server, you use the 'SMTP' option in the Member Centre. When you do this, the maildb entries for that domain are killed so local delivery to the Plusnet mailbox is no longer possible. Your domain is set up slightly unusually in that it's configured to deliver mail using POP3, however you've designated a higher priority MX record to point to your SMTP server.

Quote from: starfry
If I could set up the existing records on a DNS external to PlusNet where I can also configure TXT and other record types then I would be able to set up SPF and DKIM while still retaining the mailboxes for the domain at PN.

In theory that would work, however like the above, it's not a supported config and we've never intended for the system to be used (abused?) in this way.
Quote from: starfry
I guess there is nothing stopping me changing my domain registratrar's tools to change to use their DNS without changing anything at PN. But would it still be a "hosted domain" on PlusNet despite the domain's nameservers not being the Plusnet ones?

As above, you'd be doing this at your own risk. It could lead to problems and if support realise the situation it wouldn't surprise me if the zone records at our side were removed and the domain deleted from our systems.
Continuing to point web traffic at the CGI platform is fairly safe but anything else has a risk associated with it.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵