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BT sports app on Fire tv

FIXED
djh22
Rising Star
Posts: 97
Thanks: 13
Fixes: 5
Registered: ‎17-11-2017

BT sports app on Fire tv

The BT sports app on Fire TV isn't working at all, just hangs on connection screen. Any ideas please.

6 REPLIES 6
Mr_Paul
Aspiring Pro
Posts: 114
Thanks: 28
Fixes: 5
Registered: ‎07-06-2022

Re: BT sports app on Fire tv

Have you tried force stopping the app and clearing the cache, before restarting the app? On a Firestick, that would be in Settings > Applications > Manage Installed Applications. I don't have a Fire TV, (or BT Sport!), so I don't know if it is the same?

 

Also, have you tried unplugging the TV at the mains for a couple of minutes and trying again?

 

 

djh22
Rising Star
Posts: 97
Thanks: 13
Fixes: 5
Registered: ‎17-11-2017

Re: BT sports app on Fire tv

Thanks Mr_Paul, yes I've tried all of that and no change, I have 2 Firesticks with same problem on each, so fault at their end I reckon.

willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 384
Thanks: 129
Fixes: 18
Registered: ‎27-11-2020

Re: BT sports app on Fire tv

Hey there @djh22 sorry about the issues you're having. I've had a look at the line and that's fine. Have you split the bands on the wifi of your router?

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
djh22
Rising Star
Posts: 97
Thanks: 13
Fixes: 5
Registered: ‎17-11-2017

Re: BT sports app on Fire tv

Hello Willcutforth, thanks for that but no haven't made any changes to router at all.

djh22
Rising Star
Posts: 97
Thanks: 13
Fixes: 5
Registered: ‎17-11-2017

Re: BT sports app on Fire tv

Ps The app is working ok on both my Android tablets and I can cast ok.

djh22
Rising Star
Posts: 97
Thanks: 13
Fixes: 5
Registered: ‎17-11-2017

Re: BT sports app on Fire tv

Fix

Good morning everyone, I'm delighted to report that the BT sport app on the Firestick is working again after I reinstalled it this morning. 

Thanks for your comments.