cancel
Showing results for 
Search instead for 
Did you mean: 

ADSL offers

FIXED
cbcadmin
Grafter
Posts: 329
Thanks: 7
Registered: ‎14-02-2012

Re: ADSL offers

I know ADSL is no longer available, but FTTP 40/10 should be, but I can’t find anyone able to supply this. Sad

I know 3Mbps is 3 x ADSL but it is only a third of what I should be getting on 40/10.


Keef- Sheerness Kent UK - Vodafone FTTP via THG3000 & Three via ZTE MF286D

Previously - NowTV, John Lewis, Shell Energy, Plusnet, Sky, EE, New Call Telecom/Fuelbroadband, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
Anonymous
Not applicable

Re: ADSL offers

Do you have any computer that is connected to your router with an ethernet cable ?

cbcadmin
Grafter
Posts: 329
Thanks: 7
Registered: ‎14-02-2012

Re: ADSL offers

No. Why does it refuse to post without five chars?

Keef- Sheerness Kent UK - Vodafone FTTP via THG3000 & Three via ZTE MF286D

Previously - NowTV, John Lewis, Shell Energy, Plusnet, Sky, EE, New Call Telecom/Fuelbroadband, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
Anonymous
Not applicable

Re: ADSL offers

On your THG3000 router have you checked that the WiFi settings allow the widest bandwidth to give best throughput ?

 

Login to your router.

At the top right of the screen select "Expert Mode"

In the red bar, click on "Wi-Fi"

Then select the "Wi-Fi Settings" menu option

 

In the 2.4GHz section, ensure -

    "Wi-Fi Mode" is selected as "Mixed 802.11b/g/n"

    "Bandwidth" is set to "20/40MHz"

 

In the 5GHz section, ensure -

    "Wi-Fi Mode" is selected as "Mixed 802.11n/ac"

    "Bandwidth" is set to "20/40/80MHz"

 

cbcadmin
Grafter
Posts: 329
Thanks: 7
Registered: ‎14-02-2012

Re: ADSL offers

I haven’t but will do: thanks! 

B/W was set to 20 not 20/40, so fingers crossed.

Although 5G was correct and that is what iPads use, but …..


Keef- Sheerness Kent UK - Vodafone FTTP via THG3000 & Three via ZTE MF286D

Previously - NowTV, John Lewis, Shell Energy, Plusnet, Sky, EE, New Call Telecom/Fuelbroadband, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
cbcadmin
Grafter
Posts: 329
Thanks: 7
Registered: ‎14-02-2012

Re: ADSL offers

https://www.thinkbroadband.com/speedtest/1689885650200174655 after above adjustments.

Keef- Sheerness Kent UK - Vodafone FTTP via THG3000 & Three via ZTE MF286D

Previously - NowTV, John Lewis, Shell Energy, Plusnet, Sky, EE, New Call Telecom/Fuelbroadband, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
Anonymous
Not applicable

Re: ADSL offers

1689885650200174655

Anonymous
Not applicable

Re: ADSL offers

What do your BTW IP profiles look like ?

 

If you first run the BT Wholesale Broadband Performance Test

then press the <Additional Diagnostic> button

then press <Telephone Number (DN) > button

enter your phone number in the "Telephone number of the broadband service" box below,

and then press <Run Diagnostic> button

Let the test run ... ... ...

and then post back here a screenshot of the results page

 

RealAleMadrid
Aspiring Hero
Posts: 2,866
Thanks: 1,509
Fixes: 61
Registered: ‎07-07-2009

Re: ADSL offers

@Anonymous  The Op is on FTTP there will be no telephone number associated with the Fibre line.

His speed problems are basically flawed testing using Ipads on Wi-FI.

Have a look at this BT Wholesale test result in my earlier post done with an Iphone with presumably better wi-fi speeds.

https://thumbsnap.com/fJMCNRSE 

Looks about right for a 40/10 service.

cbcadmin
Grafter
Posts: 329
Thanks: 7
Registered: ‎14-02-2012

Re: ADSL offers

Where do I find my telephone number? I thought FTTP doesn't have a phone number any more?

Keef- Sheerness Kent UK - Vodafone FTTP via THG3000 & Three via ZTE MF286D

Previously - NowTV, John Lewis, Shell Energy, Plusnet, Sky, EE, New Call Telecom/Fuelbroadband, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
cbcadmin
Grafter
Posts: 329
Thanks: 7
Registered: ‎14-02-2012

Re: ADSL offers

https://thumbsnap.com/sjQrWvXF

Keef- Sheerness Kent UK - Vodafone FTTP via THG3000 & Three via ZTE MF286D

Previously - NowTV, John Lewis, Shell Energy, Plusnet, Sky, EE, New Call Telecom/Fuelbroadband, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
Anonymous
Not applicable

Re: ADSL offers

Screenshot 2023-07-21 at 08-43-11 ThumbSnap - Free Photo _ Video Sharing.png

 

Using the phone that did the above test, what results do you get with this speed test - https://www.waveform.com/tools/bufferbloat 

cbcadmin
Grafter
Posts: 329
Thanks: 7
Registered: ‎14-02-2012

Re: ADSL offers

https://thumbsnap.com/K9MF99GM

Keef- Sheerness Kent UK - Vodafone FTTP via THG3000 & Three via ZTE MF286D

Previously - NowTV, John Lewis, Shell Energy, Plusnet, Sky, EE, New Call Telecom/Fuelbroadband, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
cbcadmin
Grafter
Posts: 329
Thanks: 7
Registered: ‎14-02-2012

Re: ADSL offers

Reading the link below the results I see I need a router with SQM. Does my THG3000? And even less likely does the router supplied by TalkTalk have it? I know; I wouldn’t go for TalkTalk out of choice, but I can’t find anyone else to replace Vodafone. Sad


Keef- Sheerness Kent UK - Vodafone FTTP via THG3000 & Three via ZTE MF286D

Previously - NowTV, John Lewis, Shell Energy, Plusnet, Sky, EE, New Call Telecom/Fuelbroadband, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7