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3rd year of Openreach saying "We’ll be building in this area in the next year"

cdwebb99
Newbie
Posts: 2
Registered: ‎29-03-2026

3rd year of Openreach saying "We’ll be building in this area in the next year"

Hi there.  It's now the third year of the Openreach full fibre checker saying that they are building in my area (for my postcode and property) in the next year.  But still nothing.  I did try to contact them to ask what's going on, but seemingly they don't field questions from end customers.  Does anybody know if and how I might complain (or do anything), and whether this is just normal?  Any feedback or previous experiences shared - much appreciated.  Thanks all.

3 REPLIES 3
Baldrick1
Moderator
Moderator
Posts: 14,059
Thanks: 7,012
Fixes: 463
Registered: ‎30-06-2016

Re: 3rd year of Openreach saying "We’ll be building in this area in the next year"

Moderator's note:
Thread moved from Full Fibre to Everything Else 

Moderator and Customer
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If it fixed it,  help others - select 'This Fixed My Problem'

PowerLee
Pro
Posts: 889
Thanks: 150
Fixes: 2
Registered: ‎12-03-2013

Re: 3rd year of Openreach saying "We’ll be building in this area in the next year"

Is an ISP via the Openreach network your only option?

No longer a Plusnet customer due to Openreach incompetence - Moved to Zen via CityFibre for symmetrical 500Mbps fibre broadband & digital voice.
cdwebb99
Newbie
Posts: 2
Registered: ‎29-03-2026

Re: 3rd year of Openreach saying "We’ll be building in this area in the next year"

I was registered with County Broadband too, but they did exactly the same.  Said it was being built in the next year, but it never came.  Not sure who has influence over whom these days!  Thanks