relay.plus.net "Unknown sender" error
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relay.plus.net "Unknown sender" error
14-09-2025 7:35 PM
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At some point today, relay.plus.net has started rejecting all my emails with "550 5.7.1 Unknown sender"
What does this even mean?
I thought maybe they started requiring authentication even when at home, so I turned that on, but to no avail.
This is using postfix btw with "relayhost = relay.plus.net"
I've not seen this error until about 3pm today, it started as intermittent, but has been constant since 4pm
Re: relay.plus.net "Unknown sender" error
14-09-2025 7:40 PM
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@stinging6148 I think you will find it is in relation to this topic: https://community.plus.net/t5/Email/SMTP-error-452-too-many-recipients-in-the-last-hour/m-p/2017606#... . Which email client are you using?
Re: relay.plus.net "Unknown sender" error
14-09-2025 7:55 PM
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Ah, cheers, I had not stumbled on that thread.
Seems related.
I host my own smtp server on a fixed ip.
Client does not seem to matter, but tested with roundcube, k9 and outlook when trying to diagnose.
I tried pointing roundcube directly to relay.plus.net to try and rule out postfix and get the same issue.
What freaks me out slightly is that if I connect to relay.plus.net from cli :
"openssl s_client -starttls smtp -4 -connect relay.plus.net:587 -crlf -ign_eof"
and authenticate and send an email it has worked 100% of time.
Which is why I went down the road of trying to eliminate postfix.
But I guess changes are afoot at plusnet, so will give up for today and look again tomorrow
Re: relay.plus.net "Unknown sender" error
14-09-2025 7:59 PM
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OK - but a tip - try sending in the first 10-15 minutes of the hour.
Re: relay.plus.net "Unknown sender" error
14-09-2025 11:34 PM
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Added my issue to the referred thread as we assume it is part of the same problem.
Re: relay.plus.net "Unknown sender" error
17-09-2025 7:45 PM
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This has not occurred again since late Sunday, emails have gone through the the relay ok since then.
Re: relay.plus.net "Unknown sender" error
05-11-2025 8:14 PM
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Hi, this is happening to me this evening, too:
Error code: -17099 Unknown sender
when I try to send mail.
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