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relay.plus.net "Unknown sender" error

stinging6148
Newbie
Posts: 3
Registered: ‎14-09-2025

relay.plus.net "Unknown sender" error

At some point today, relay.plus.net has started rejecting all my emails with "550 5.7.1 Unknown sender"

 

What does this even mean?

 

I thought maybe they started requiring authentication even when at home, so I turned that on, but to no avail.

 

This is using postfix btw with "relayhost = relay.plus.net"

 

I've not seen this error until about 3pm today, it started as intermittent, but has been constant since 4pm

 

 

6 REPLIES 6
jab1
The Full Monty
Posts: 22,747
Thanks: 7,954
Fixes: 334
Registered: ‎24-02-2012

Re: relay.plus.net "Unknown sender" error

@stinging6148 I think you will find it is in relation to this topic: https://community.plus.net/t5/Email/SMTP-error-452-too-many-recipients-in-the-last-hour/m-p/2017606#... . Which email client are you using?

John
stinging6148
Newbie
Posts: 3
Registered: ‎14-09-2025

Re: relay.plus.net "Unknown sender" error

Ah, cheers, I had not stumbled on that thread.

Seems related.

 

I host my own smtp server on a fixed ip.

Client does not seem to matter, but tested with roundcube, k9 and outlook when trying to diagnose.

 

I tried pointing roundcube directly to relay.plus.net to try and rule out postfix and get the same issue.

 

What freaks me out slightly is that if I connect to relay.plus.net from cli :

"openssl s_client -starttls smtp -4 -connect relay.plus.net:587 -crlf -ign_eof"

and authenticate and send an email it has worked 100% of time.

Which is why I went down the road of trying to eliminate postfix.

 

But I guess changes are afoot at plusnet, so will give up for today and look again tomorrow

 

 

 

jab1
The Full Monty
Posts: 22,747
Thanks: 7,954
Fixes: 334
Registered: ‎24-02-2012

Re: relay.plus.net "Unknown sender" error

OK - but a tip - try sending in the first 10-15 minutes of the hour.

John
mwwagain
Aspiring Pro
Posts: 153
Thanks: 57
Fixes: 2
Registered: ‎03-12-2024

Re: relay.plus.net "Unknown sender" error

Added my issue to the referred thread as we assume it is part of the same problem.

 

 

stinging6148
Newbie
Posts: 3
Registered: ‎14-09-2025

Re: relay.plus.net "Unknown sender" error

This has not occurred again since late Sunday, emails have gone through the the relay ok since then.

Silverwhistle
Rising Star
Posts: 63
Fixes: 4
Registered: ‎10-09-2020

Re: relay.plus.net "Unknown sender" error

Hi, this is happening to me this evening, too:

Error code: -17099 Unknown sender

when I try to send mail.