new outlook windows 11

[#1]

Using the information provided by Dan_the_Van I successfully set up my Plus email account on Sunday evening. But since then no new emails have come through other than a test from my son-in-law on Monday afternoon. Can anyone throw a light on why?

[#2]

Is this configured as IMAP?

In some cases, it is necessary to sent the IMAP ROOT folder - try setting that to inbox

[#3]

Also, is anything else (even another email client on the same PC) running?  If so could that be configured for POP3 and be removing any emails from the server before you've seen them in Outlook?

[#4]

Is your suggestion to alter incoming from imap.plus.net to imaproot.plus.net, if so it failed. But what is puzzling how come I initially received all my emails upon getting a green tick late Sunday evening and one test message from my son-in-law late Monday afternoon but nothing else.

[#5]

Only my Outlook account

[#6]

@Townman's suggestion was to try setting the "Root folder path" (at least that what it is labelled as in the "older" version of outlook to be "inbox", not change the server address.

Something else worth checking before going too far is that other emails are showing if you log into webmail.

[#7]

All emails are showing in webmail and on my wife’s iPad