how to stop spam arriving for one email alias address - e.g. alias@myusername.plus.com
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how to stop spam arriving for one email alias address - e.g. alias@myusername.plus.com
20-09-2025 3:35 PM
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Hello, I couldn't find anything in the help to anwser this...
I make wide use of email aliases (if i have the terminology correct?) , i.e. me@myusername.plus.com, or thedog@myusername.plus.com, completegobbledegook@myusername.plus.com e.t.c.
I am getting spam emails sent to one of them - shop@myusername.plus.com.
The company "shop" itself is no longer in business
They are being sent from lots of different email addresses
some are getting antivirus warnings if I just delete them which is concerning!
I can do a "block sender" for these individually which is doable but very tedious
Q) Is there any way for Plusnet to block emails sent to a specific email alias?
or something I can do in settings in outlook? I'm using Outlook 2019
Thanks for taking a look
Re: how to stop spam arriving for one email alias address - e.g. alias@myusername.plus.com
20-09-2025 5:15 PM
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With Outlook you should be able to setup up a rule to move defined 'To' emails to a defined folder, right click an email in the inbox. In the past I have defined Trash/Bin
There is this guide https://www.plus.net/help/email-guides/spam-protection-guide/ in the help section.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: how to stop spam arriving for one email alias address - e.g. alias@myusername.plus.com
20-09-2025 11:30 PM
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How about just deleting the alias, do you need it at all ?
You could edit the forwarder to a webmail only box and just ignore it and clean out once a year
Re: how to stop spam arriving for one email alias address - e.g. alias@myusername.plus.com
21-09-2025 7:10 AM
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@mwwagain wrote:
How about just deleting the alias, do you need it at all ?
@bladerunnerplus This
If you only used this alias for that one shop which has now gone out of business then just delete the alias.
Re: how to stop spam arriving for one email alias address - e.g. alias@myusername.plus.com
21-09-2025 7:53 AM - edited 21-09-2025 7:54 AM
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My think is @bladerunnerplus has setup 'Catch All' in 'Manage My Mail' control panel.
This makes any email addressed to @accountname.plus.com to be move to a specific Mail Inbox.
This is handy to collect email for many addresses, without needing to add each address individually.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: how to stop spam arriving for one email alias address - e.g. alias@myusername.plus.com
21-09-2025 8:07 AM
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If you only used this alias for that one shop which has now gone out of business then just delete the alias.
To follow on from that and address the problem of a catch all as @Dan_the_Van says
You can stop all mail to that alias as follows:
Delete the alias
Create a redirect for that address and set the destination to blackhole
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: how to stop spam arriving for one email alias address - e.g. alias@myusername.plus.com
21-09-2025 12:47 PM
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I vaguely recall an option to set an address as :blackhole: and that 'forwarder' took precedence over a catch-all which is last in the queue of actions.
Not sure if it still works, or given Greenby is imminent would still work then
I think the order goes:
Is it for a mailbox address ? Y - send it there
N>
Is it for a forwarder address ? Y - send it there
N>
Is it for :blackhole: ? - Y - delete
N>
Is there a catch-all ? - Y - Send it there
N>
Delete anyway (or bounce ??)
Feel free to correct if that is not right
Re: how to stop spam arriving for one email alias address - e.g. alias@myusername.plus.com
22-09-2025 6:30 PM - edited 22-09-2025 6:32 PM
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It works like this...
- Is the mailbox-name@ specified explicitly in the email configuration?
- If a mailbox - deliver to mail box
- If an alias - deliver to alias target
- If a redirect - redirect to redirection address - that can be blackhole@abuse.plus.com
- Is CATCHALL enabled?
- Yes - deliver to the CATCH ALL mailbox
- No - reject delivery with address does not exist NDR
You have wisely used distinct email addresses for each <shop> you have done business with (I do the same), therefore...
- If you have an explicit mailbox or alias for mailbox-name@ - delete it
- Create a redirect for mailbox-name@ to blackhole@abuse.plus.com
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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