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email to icloud

Posts: 14
Thanks: 1
Registered: ‎02-06-2012

email to icloud

Having previously had problems sending to gmail addresses, which I managed to fix following good advice from this forum, I now find I can't send email to email addresses.

I have tried sending from both Outlook and Apple mail clients.

Messages are bounced with the message:


This is an automatically generated Delivery Status Notification.     

Delivery to the following recipients failed permanently:


Reason: A message that you sent to the following recipient could not be delivered due to a permanent error. ** The remote server ?? responded with: ** ??:?? This message was created automatically by mail delivery software on the server .


Included with the bounce email is a text file reading in part:

Diagnostic-Code: smtp; 554 5.7.1 [HM08] Message rejected due to local policy. Please visit


The Apple webpage referenced is about bulk mail policies.


I deduce from this that something in the Plusnet email world is violating Apple policies in some way.


Can anyone throw light on what is going on, and what I can do to cure the problem?


Many thanks,



Posts: 5
Thanks: 2
Registered: ‎10-03-2023

Re: email to icloud

Exact same problem since Saturday 9 June 2024