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email problem on nokia x6

gordonpeter
Newbie
Posts: 1
Registered: ‎16-05-2010

email problem on nokia x6

Hi all-just got a nokia x6.  have set up the email-i can send emails from the phone ok but dont recieve any-it all works ok on the pc but not on the phone-anyone else had this problem ?
2 REPLIES
Denzil
Grafter
Posts: 1,733
Registered: ‎31-07-2007

Re: email problem on nokia x6

Have you got the incoming server name correct? It should be mail.plus.net assuming you have a Plusnet account and not UKOnline or one of the other brands. Is there any error message when you try to connect to receive mail?
Community Gaffer
Community Gaffer
Posts: 13,575
Thanks: 1,252
Fixes: 103
Registered: ‎04-04-2007

Re: email problem on nokia x6

Also, are you using POP3 to collect mail? If you are, and you've already downloaded the mail to your PC, then it won't download to your phone because you've already removed the messages from the server. If this is what's happening then you need to look at configuring your clients to leave copies of your messages on the server, or alternatively look into using IMAP instead of POP3.

Bob Pullen
Plusnet Product Team
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