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e mail icon in Adobe Reader X won't work

Gel
Seasoned Pro
Posts: 1,620
Thanks: 165
Fixes: 14
Registered: ‎02-08-2007

e mail icon in Adobe Reader X won't work

Bit off topic, but wondered if anyone has a cure for this glitch in Adobe Reader?
Though I can right click on pdf and send via my default e mail (Thunderbird), clicking
e mail icon when document is open (in Adobe) no longer works.
Googling, seems to be very common issue/ no fixes.
Strangely this laptop which runs on Vista Business, and latest versions of
T'Bird & Adobe Reader,
doesn't have issue' another laptop running Vista Home Premium has the issue.
Thanks
4 REPLIES
Community Gaffer
Community Gaffer
Posts: 13,486
Thanks: 1,202
Fixes: 95
Registered: ‎04-04-2007

Re: e mail icon in Adobe Reader X won't work

Quote from: Gel
Strangely this laptop which runs on Vista Business, and latest versions of
T'Bird & Adobe Reader,
doesn't have issue' another laptop running Vista Home Premium has the issue.

Vista itself is an 'issue' isn't it? Tongue
On a serious note I've just tried this on my Windows 7 x64 box with the latest stable build of Thunderbird and encountered the same problem. I fixed it as follows:

  • Opened the registry editor (Typed 'regedit' minus the quotes into the run/search dialogue).
  • Navigated to HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail
  • Highlighted the 'Mail' folder in the left-hand navigation pane double clicked the 'Default' key in the right-hand pane
  • Changed the value from 'Microsoft Outlook' to 'Mozilla Thunderbird' (minus the quotes) then clicked OK and closed the registry editor.

I then opened a PDF document from my desktop, clicked the email button then the attach option and Thunderbird opened the compose message window.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Gel
Seasoned Pro
Posts: 1,620
Thanks: 165
Fixes: 14
Registered: ‎02-08-2007

Re: e mail icon in Adobe Reader X won't work

Community Gaffer
Community Gaffer
Posts: 13,486
Thanks: 1,202
Fixes: 95
Registered: ‎04-04-2007

Re: e mail icon in Adobe Reader X won't work

That's under HKEY_CURRENT_USER and not HKEY_LOCAL_MACHINE. What's the registry entry set to under the latter?

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Gel
Seasoned Pro
Posts: 1,620
Thanks: 165
Fixes: 14
Registered: ‎02-08-2007

Re: e mail icon in Adobe Reader X won't work