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Where are the DNS Management pages on Plusnet ?

buttimer
Grafter
Posts: 28
Thanks: 3
Registered: ‎11-07-2013

Where are the DNS Management pages on Plusnet ?

I'll probably kick myself, but I can't find the DNS management pages (I need to add some CNAME records to satisfy SMPT2GO verification)

7 REPLIES 7
Townman
Superuser
Superuser
Posts: 23,209
Thanks: 9,725
Fixes: 162
Registered: ‎22-08-2007

Re: Where are the DNS Management pages on Plusnet ?

Manage my account.

In the lower half of the screen, manage my domain.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

buttimer
Grafter
Posts: 28
Thanks: 3
Registered: ‎11-07-2013

Re: Where are the DNS Management pages on Plusnet ?

Thanks for your reply !

In Manage My Account

Broadband account details

the only items at the bottom are: 1) Additional Support 2) Referrals  3) Marketing preferences  and 4) Manage your Plusnet  mailboxes.

Where have I gone wrong ?

MisterW
Superuser
Superuser
Posts: 15,067
Thanks: 5,722
Fixes: 407
Registered: ‎30-07-2007

Re: Where are the DNS Management pages on Plusnet ?

Do you actually have a domain hosted by Plusnet ?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

buttimer
Grafter
Posts: 28
Thanks: 3
Registered: ‎11-07-2013

Re: Where are the DNS Management pages on Plusnet ?

Ahhh !  Let me explain my problem.  I have an Arduino which sends email from ****@****.plus.com   The email is routed by SMTP2GO.   They have informed me that I need to add CNAME records to my setup on my DNS provider.   I assumed that this was controlled by Plusnet.  Am I wrong ?

MisterW
Superuser
Superuser
Posts: 15,067
Thanks: 5,722
Fixes: 407
Registered: ‎30-07-2007

Re: Where are the DNS Management pages on Plusnet ?

The email is routed by SMTP2GO

Why ?

You cant add DNS records for the ***.plus.com domain.

Just configure the Arduino to send mail via relay.plus.net.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

buttimer
Grafter
Posts: 28
Thanks: 3
Registered: ‎11-07-2013

Re: Where are the DNS Management pages on Plusnet ?

Hi again,  I'm embarresed to say that I can't remember why I ended up using SMTP2GO  (I set this up many years ago !!)

I'll try relay.plus.net and see how I get on !!   Thanks for your help !

Townman
Superuser
Superuser
Posts: 23,209
Thanks: 9,725
Fixes: 162
Registered: ‎22-08-2007

Re: Where are the DNS Management pages on Plusnet ?

In passing, you do not have to register the DOMAIN name, you can register individual email addresses - see the bottom of here - Verified Senders – SMTP2GO Support

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.