Where are the DNS Management pages on Plusnet ?
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Where are the DNS Management pages on Plusnet ?
26-04-2023 10:47 AM
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I'll probably kick myself, but I can't find the DNS management pages (I need to add some CNAME records to satisfy SMPT2GO verification)
Re: Where are the DNS Management pages on Plusnet ?
26-04-2023 12:08 PM
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Manage my account.
In the lower half of the screen, manage my domain.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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Re: Where are the DNS Management pages on Plusnet ?
26-04-2023 12:56 PM
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Thanks for your reply !
In Manage My Account
Broadband account details
the only items at the bottom are: 1) Additional Support 2) Referrals 3) Marketing preferences and 4) Manage your Plusnet mailboxes.
Where have I gone wrong ?
Re: Where are the DNS Management pages on Plusnet ?
26-04-2023 1:03 PM
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Do you actually have a domain hosted by Plusnet ?
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Where are the DNS Management pages on Plusnet ?
26-04-2023 1:12 PM
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Ahhh ! Let me explain my problem. I have an Arduino which sends email from ****@****.plus.com The email is routed by SMTP2GO. They have informed me that I need to add CNAME records to my setup on my DNS provider. I assumed that this was controlled by Plusnet. Am I wrong ?
Re: Where are the DNS Management pages on Plusnet ?
26-04-2023 1:20 PM
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The email is routed by SMTP2GO
Why ?
You cant add DNS records for the ***.plus.com domain.
Just configure the Arduino to send mail via relay.plus.net.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Where are the DNS Management pages on Plusnet ?
26-04-2023 1:26 PM
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Hi again, I'm embarresed to say that I can't remember why I ended up using SMTP2GO (I set this up many years ago !!)
I'll try relay.plus.net and see how I get on !! Thanks for your help !
Re: Where are the DNS Management pages on Plusnet ?
03-05-2023 4:00 PM
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In passing, you do not have to register the DOMAIN name, you can register individual email addresses - see the bottom of here - Verified Senders – SMTP2GO Support
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
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