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What is supposed to happen when..........

Community Veteran
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Thanks: 1,633
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Registered: ‎06-11-2007

What is supposed to happen when..........

What is supposed to happen when you mark emails as SPAM in the webmail ?
My wife has got loads and loads of repetitions of spam emails ( she has no idea what spam is... or how she gets them , despite my explanation about leaving her email address everywhere on the net !)... so I have to spend a load of time, "toggle all", click SPAM at the top, and then wait... and wait... and wait... and wait.. it takes forever and a week to get them marked as spam,.... and lo and behold the next day the same spammers have resent them and I have to go thru them all again...
surely the point of marking something as SPAM should prevent those repeat addresses sending spam into her folder, and re-directing them to the great black hole....
6 REPLIES
Midnight_Caller
Rising Star
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Registered: ‎15-04-2007

Re: What is supposed to happen when..........

Are you using https://betawebmail.plus.net/ to report them as spam ?
Or
Are you using https://webmail.plus.net/ to report them as spam ? If yes don't use it use: https://betawebmail.plus.net/
Community Veteran
Posts: 17,867
Thanks: 1,633
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Registered: ‎06-11-2007

Re: What is supposed to happen when..........

Using Webmail as from the "members page"..... after login...
Midnight_Caller
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Registered: ‎15-04-2007

Re: What is supposed to happen when..........

@shutter, To report spam you must use: https://betawebmail.plus.net/
The reporting buttons on the old webmail no longer work, PlusNet is phasing out Squirrel Mail.
Community Veteran
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Registered: ‎10-04-2007

Re: What is supposed to happen when..........

Quote from: shutter
Using Webmail as from the "members page"..... after login...

On the webmail login select Advanced webmail - reporting works in that.
jelv (a.k.a Spoon Whittler)
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Community Veteran
Posts: 17,867
Thanks: 1,633
Fixes: 19
Registered: ‎06-11-2007

Re: What is supposed to happen when..........

Ah great, thanks guys.... pity there is no "splash" on squirrel mail. saying to use the other version......... as it reports that "successfully reported as spam"..... after a wait...
ChrisL
Grafter
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Registered: ‎13-12-2007

Re: What is supposed to happen when..........

Worth pointing out that reporting spam won't 'blackhole' the sending address....  It just helps train the spam filters, in due course, to recognise similar messages as spam. Don't expect immediate results, I'm afraid.  Sad
Chris