Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
What is supposed to happen when..........
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Re: What is supposed to happen when..........
What is supposed to happen when..........
20-02-2012 7:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
What is supposed to happen when you mark emails as SPAM in the webmail ?
My wife has got loads and loads of repetitions of spam emails ( she has no idea what spam is... or how she gets them , despite my explanation about leaving her email address everywhere on the net !)... so I have to spend a load of time, "toggle all", click SPAM at the top, and then wait... and wait... and wait... and wait.. it takes forever and a week to get them marked as spam,.... and lo and behold the next day the same spammers have resent them and I have to go thru them all again...
surely the point of marking something as SPAM should prevent those repeat addresses sending spam into her folder, and re-directing them to the great black hole....
My wife has got loads and loads of repetitions of spam emails ( she has no idea what spam is... or how she gets them , despite my explanation about leaving her email address everywhere on the net !)... so I have to spend a load of time, "toggle all", click SPAM at the top, and then wait... and wait... and wait... and wait.. it takes forever and a week to get them marked as spam,.... and lo and behold the next day the same spammers have resent them and I have to go thru them all again...
surely the point of marking something as SPAM should prevent those repeat addresses sending spam into her folder, and re-directing them to the great black hole....
Message 1 of 7
(1,552 Views)
6 REPLIES 6
Re: What is supposed to happen when..........
20-02-2012 7:43 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Are you using https://betawebmail.plus.net/ to report them as spam ?
Or
Are you using https://webmail.plus.net/ to report them as spam ? If yes don't use it use: https://betawebmail.plus.net/
Or
Are you using https://webmail.plus.net/ to report them as spam ? If yes don't use it use: https://betawebmail.plus.net/
Message 2 of 7
(556 Views)
Re: What is supposed to happen when..........
20-02-2012 8:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Using Webmail as from the "members page"..... after login...
Message 3 of 7
(556 Views)
Re: What is supposed to happen when..........
20-02-2012 9:44 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@shutter, To report spam you must use: https://betawebmail.plus.net/
The reporting buttons on the old webmail no longer work, PlusNet is phasing out Squirrel Mail.
The reporting buttons on the old webmail no longer work, PlusNet is phasing out Squirrel Mail.
Message 4 of 7
(556 Views)
Re: What is supposed to happen when..........
20-02-2012 9:48 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: shutter Using Webmail as from the "members page"..... after login...
On the webmail login select Advanced webmail - reporting works in that.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Message 5 of 7
(556 Views)
Re: What is supposed to happen when..........
20-02-2012 9:52 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Ah great, thanks guys.... pity there is no "splash" on squirrel mail. saying to use the other version......... as it reports that "successfully reported as spam"..... after a wait...
Message 6 of 7
(556 Views)
Re: What is supposed to happen when..........
20-02-2012 10:48 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Worth pointing out that reporting spam won't 'blackhole' the sending address.... It just helps train the spam filters, in due course, to recognise similar messages as spam. Don't expect immediate results, I'm afraid.
Chris
Chris
Message 7 of 7
(556 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Re: What is supposed to happen when..........