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Webmail sluggish / timing out

cjags
Rising Star
Posts: 423
Thanks: 9
Fixes: 1
Registered: 31-08-2007

Webmail sluggish / timing out

Trying to use webmail but things are very slow, or I get an 'error your session has timed out' message.
Have only been able to view one message so far.
6 REPLIES
Moderator
Moderator
Posts: 26,421
Thanks: 1,450
Fixes: 81
Registered: 14-04-2007

Re: Webmail sluggish / timing out

I have just checked a mailbox and the inbox with 5 emails opened quickly but the spam folder with considerably more content hasn't opened yet.
Edit: now it has finally.

Customer and Forum Moderator.

To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
N/A

Re: Webmail sluggish / timing out

I am seeing exactly the same as the OP - it is constantly dropping out, particularly when I try to delete an email.
Have reported this before but deletion takes about 20 to 30 seconds or more and opening the same.
SM is getting slower.  I know that I should take my own advice and re-route via gmail but I don't actually want to.
What I want is a nice webmail facility that is provided by my ISP.  
Have also mentioned before that SM provided by my web host company is not nearly so bad.
Please please please can something be done?  (When things are better of course).
Forgot to say that changing from one folder to another takes an age too,
Midnight_Caller
Rising Star
Posts: 4,143
Thanks: 7
Fixes: 1
Registered: 15-04-2007

Re: Webmail sluggish / timing out

Quote from: poppy
I am seeing exactly the same as the OP - it is constantly dropping out, particularly when I try to delete an email.
Have reported this before but deletion takes about 20 to 30 seconds or more and opening the same.

Dito
Quote
SM is getting slower.  

Yes it is!
Quote
Changing from one folder to another takes an age too,

Dito
Quote
What I want is a nice webmail facility that is provided by my ISP.  

Me too!
Quote
Please please please can something be done?  

Oh yes, Please please please can something be done? 
N/A

Re: Webmail sluggish / timing out

I have got a solution to the delays that we are seeing when you are deleting emails (or even opening them) - have a game of Solitaire!
By the time you get back something will have moved and if you are lucky, it won't have dropped out entirely!
Crazy
cjags
Rising Star
Posts: 423
Thanks: 9
Fixes: 1
Registered: 31-08-2007

Re: Webmail sluggish / timing out

Still getting the
ERROR
This page request could not be verified and appears to have expired.
Go to the login page
message when trying to delete emails.
It is easily reproducable.
1) Log into inbox
2) select some email to delete
3) click the delte button
(Takes all of a couple of seconds)
After a delay, the above error message is displayed.
Does it every time.
You then back arrow and do it again and the delete works.
Midnight_Caller
Rising Star
Posts: 4,143
Thanks: 7
Fixes: 1
Registered: 15-04-2007

Re: Webmail sluggish / timing out

@cjags, I get that day in and day out.  Cry