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Webmail Inbox Server Error Failed to send fetch command

Terranista
Newbie
Posts: 1
Registered: ‎03-10-2021

Webmail Inbox Server Error Failed to send fetch command

It does not matter which browser or which computer, I cannot see any messages in my Webmail Inbox or Sent, is this normal for Plusnet?

1 REPLY 1
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,533
Thanks: 10,211
Fixes: 1,596
Registered: ‎21-04-2017

Re: Webmail Inbox Server Error Failed to send fetch command

Thanks for your post @Terranista and welcome to our Community Forums.

I'm sorry to see you're getting errors in webmail.

We're aware we have issues with this we're working on getting to the bottom of, but I can't say when this will be. In the meantime, try the steps explained Here or use basic webmail Here which may improve the performance.

If those steps don't help though, I'd recommend setting up your emails on a mail client as things should be better in this way, if you're unsure how there's instructions Here. Let us know if you need further help.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet