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Webmail Inbox Server Error Failed to send fetch command

Terranista
Interested
Posts: 1
Registered: ‎03-10-2021

Webmail Inbox Server Error Failed to send fetch command

It does not matter which browser or which computer, I cannot see any messages in my Webmail Inbox or Sent, is this normal for Plusnet?

1 REPLY 1
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 25,251
Thanks: 9,182
Fixes: 1,478
Registered: ‎21-04-2017

Re: Webmail Inbox Server Error Failed to send fetch command

Thanks for your post @Terranista and welcome to our Community Forums.

I'm sorry to see you're getting errors in webmail.

We're aware we have issues with this we're working on getting to the bottom of, but I can't say when this will be. In the meantime, try the steps explained Here or use basic webmail Here which may improve the performance.

If those steps don't help though, I'd recommend setting up your emails on a mail client as things should be better in this way, if you're unsure how there's instructions Here. Let us know if you need further help.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team