Hi all,
Not had any real problems with Plusnet e-Mail for nearly 15 years. Now, however, problems have started since the announcement of their withdrawal from the e-Mail market.
Got around the first issue of not accepting my details at login time. The second issue seems to have foxed the support people. At first any attempt to send/reply to a mail (Compose) caused an error. However, I've managed to get the main program to at least reply. Not so if I click on the "Basic Webmail" button at the login page. This goes to Squirrel Mail. I login with the normal credentials. If I click on "Compose/New" or read a e-Mail and click on "reply" the normal text input box appears but when clicking on "send" it triggers an ERROR message.
The difference from a month ago and now is that there used to be generated a type of verification box which one had to input the generated alphabetic characters (6 I think) i.e. ABCDEF. This verification process step no longer is generated and thus I believe is the issue which causes the failure to send as no user verification has taken place and the program is still set-up for one. Why it has stopped this two step verification I do not know but it seems more than co-incidental.
Anyone else come across this?
Regards
