Unable to send e-mails to Outlook e-mail account users
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Unable to send e-mails to Outlook e-mail account users
3 weeks ago - last edited 3 weeks ago
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Although this problem has been mentioned previously in e-mail problem threads, I thought I'd start a new thread to see if anyone, superusers or whoever, can engage with technical staff at Plusnet/Greenby to implement a solution. This problem is causing me significant disruption.
e-Mails to Outlook.com addresses from my PC using Outlook365 as part of Office365 suite are being bounced with the following:
Reporting-MTA: dns; avasout-ptp-002 [84.93.230.235]
Diagnostic-Code: smtp; 550 5.7.1 Unfortunately, messages from [84.93.230.235] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3150).
Surely Plusnet/Greenby tech staff can engage with Microsoft tech staff to implement an unblocking?
Re: Unable to send e-mails to Outlook e-mail account users
3 weeks ago
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Using Webmail I got an identical error reported when trying to reply to a hotmail.co.uk address earlier today Sunday 7th Dec at 11:01hrs
The system was happy enough sending to the same account on Friday...
Re: Unable to send e-mails to Outlook e-mail account users
3 weeks ago
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Re: Unable to send e-mails to Outlook e-mail account users
2 weeks ago
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@ebforum wrote:
Although this problem has been mentioned previously in e-mail problem threads, I thought I'd start a new thread.
Please don't it is not helpful, it is just another mole hole to whack with the same hammer.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
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