Turnpike has been mentioned in this forum a few years ago, but things may have moved on. I am a refugee from Demon/vodaphone who are about to turn off their mail service. I am considering migrating to Plusnet for my broadband provider but am keen to keep using Turnpike 6.07. It looks as though the basic mail servers (POP3 and smtp) will be OK but the following questions remain:-
1. Is the connection to the server from Turnpike un-encrypted, or SSL/TSL? if the latter then I'm stuck.
2. Given I setup a mailbox for say email@example.com, will that be enough to catch all emails for firstname.lastname@example.org, email@example.com, firstname.lastname@example.org and so on, so that Turnpike can collect them all (and then use its routing rules to get them to the correct seat).
Or do I have to setup separate mailboxes for tom dick and harry, with the problem that they have to be separately collected.
Thanks in advance.
Fixed! Go to the fix.
Welcome to the Community forum.
The answers to your questions are:
- Plusnet incoming and outgoing email connections currently don't use SSL/TLS so you should be OK with that.
- The service will probably have catch-all turned off when email is first activated but it's easy to turn that on using the control panel. So that should be OK.
When setting up email for the first time you are asked to provide a mailbox name which becomes the default. This can be any name you like, so admin would be fine. The associated email address will be email@example.com . I'm using accountname (the name you sign up with) there to avoid confusion since I'll be using username as a field title later.
For collecting mail to firstname.lastname@example.org the username you enter into the email client will be just accountname with the password for accountname. The point is that Turnpike needs to allow the username entry to differ from the email address. I doubt that will be a problem but thought I'd mention it just in case.
With catch-all turned on emails sent to email@example.com will go into the admin mailbox and be collected along with mail directly to admin.
Re: Turnpike Revisited
Many thanks for the clarification - that gives me confidence that it will work. So I can start the migration process to Plusnet!
Re: Turnpike Revisited
22-08-2016 5:51 PM - edited 23-08-2016 10:02 AM
Still happily using Turnpike here.
Getting more difficult with new Windows software, but is working in Win 10.
Struggling on to get up and running! I am still on Demon broadband - connection to Plus broadband in another couple of weeks. I can now receive emails fine via the Plus mailbox, but can't get outgoing to work.. The Connect section is set to relay.plus.net, and all my domain names ect set to envex.plus.com. Here is an example of a Delivery Status Notification when I send an email via Plus to a Gmail address. Bear in mind that the actual broadband is Demon, but that is not mentioned anywhere in Connect.
[ image deleted for security]
and the corresponding Log file from the Connect process is here:-
Mon, 22 Aug 2016 17:23:58 SMTP[C17] Starting to send mail to relay.plus.net
Mon, 22 Aug 2016 17:23:59 SMTP[C17] <- 220 avasout05 smtp relay.plus.net
Mon, 22 Aug 2016 17:23:59 SMTP[C17] -> EHLO envex.plus.com
Mon, 22 Aug 2016 17:23:59 SMTP[C17] <- 250-avasout05 hello [126.96.36.199], pleased to meet you
Mon, 22 Aug 2016 17:23:59 SMTP[C17] <- 250-HELP
Mon, 22 Aug 2016 17:23:59 SMTP[C17] <- 250-AUTH LOGIN PLAIN
Mon, 22 Aug 2016 17:23:59 SMTP[C17] <- 250-SIZE 104857600
Mon, 22 Aug 2016 17:23:59 SMTP[C17] <- 250-PIPELINING
Mon, 22 Aug 2016 17:23:59 SMTP[C17] <- 250-8BITMIME
Mon, 22 Aug 2016 17:23:59 SMTP[C17] <- 250 OK
Mon, 22 Aug 2016 17:23:59 SMTP[C17] -> MAIL FROM******************
Mon, 22 Aug 2016 17:23:59 SMTP[C17] -> RCPT TO************************
Mon, 22 Aug 2016 17:23:59 SMTP[C17] -> DATA
Mon, 22 Aug 2016 17:23:59 SMTP[C17] <- 250 ************************ sender ok
Mon, 22 Aug 2016 17:23:59 SMTP[C17] <- 550 *************************** recipient rejected - relay denied
Mon, 22 Aug 2016 17:23:59 SMTP command rejected while talking to relay.plus.net: DATA
550 <***************> recipient rejected - relay denied
Mon, 22 Aug 2016 17:24:00 Mail connection to relay.plus.net closed, 0 messages transmitted
I just can't see why this doesn't work other than the fact that the broadband is Demon not Plus.
Any advice please?
Re: Turnpike Revisited
22-08-2016 8:28 PM - edited 22-08-2016 8:52 PM
Until your broadband service transfers to Plusnet you won't be able to send emails using the Plusnet relays. This is because authentication is required when not using a Plusnet connection and only users with an active subscription service are allowed that option. In the mean time you would have to use the Demon relay for sending.
If you wish you can use Plusnet webmail to send messages. In fact checking your sender identity in webmail (within Personal Settings) is correct would be worthwhile.
Edit: Since these forums are publicly available, publishing private information is generally best avoided. This is particularly so for email addresses which spammers are always seeking. The server transaction shown in the image you posted looks fine to me (apart from the expected "relay denied" error). A quick way to clear privacy issues would be to edit the post and remove the image if you wish.