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Thunderbird Setup

FIXED
Dabbler
Posts: 14
Registered: ‎23-07-2015

Thunderbird Setup

Sorry - old question but my laptop died, setting up new one and I'm missing a trick. I've read the help and previous topics but no joy

I can log in and read web mail on my tablet so I know my name and password bit TB says failed to find settings for my email account.

A typo probably but any help would be great

Bill

Can't work out how to paste a screen shot so attached docx

Moderator's note by Mike (Mav): Personal information removed from attachment in a public forum.
4 REPLIES 4
Plusnet Staff
Plusnet Staff
Posts: 2,227
Thanks: 399
Fixes: 122
Registered: ‎22-08-2015

Re: Thunderbird Setup

Fix

Hi Bill,

The username you use for both incoming and outgoing mail should just be your username rather than your full email address. 

SSL for both should be set to none and authentication set to password. 

If you want to use SSL, select that for both and change the incoming port to 993. 

I hope this helps. 

This is my personal Community Forum account to help out around these parts while I'm at home. If I'm posting from the 1st March 2020, this means I'm off-duty with no access to internal systems.
If this post resolved your issue, please click the 'This fixed my problem' button
Dabbler
Posts: 14
Registered: ‎23-07-2015

Re: Thunderbird Setup

Thanks - it was simpler - confusion on my part  between F9 and Force9

 

Fixed now

Plusnet Staff
Plusnet Staff
Posts: 2,227
Thanks: 399
Fixes: 122
Registered: ‎22-08-2015

Re: Thunderbird Setup

F9 and Force9 should be able to be used interchangeably. Glad you got it sorted though Smiley

This is my personal Community Forum account to help out around these parts while I'm at home. If I'm posting from the 1st March 2020, this means I'm off-duty with no access to internal systems.
If this post resolved your issue, please click the 'This fixed my problem' button
Moderator
Moderator
Posts: 20,455
Thanks: 3,813
Fixes: 423
Registered: ‎06-04-2007

Re: Thunderbird Setup

Moderator's note by Mike (Mav): The fix has been changed to @Anoush as per post #2.

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