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Spam and the Webmail

nylonhandle
Newbie
Posts: 2
Registered: ‎17-02-2011

Spam and the Webmail

Anyone else have problems whilst in webmail trying to make Spam instructions stick?
tick boxes click spam...........nothing, refreshed and that's it.
thoughts guys and gals?
2 REPLIES
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Spam and the Webmail

Hi nylonhandle,
It looks like you've not set up the spam protection folders yet, hence the lack of action being taken. Have a look at the guide on our website here: http://www.plus.net/support/security/spam/spam_protection_guide.shtml
That should let you mark items as spam.
Hope that helps,
drj
Aspiring Pro
Posts: 1,104
Thanks: 43
Fixes: 1
Registered: ‎30-03-2011

Re: Spam and the Webmail

I seem to have the same problem - but when I checked my setting Spam protection appeared to be turned on. I'll check over the next few days and report back in detail what the exact problem is - not emails in my inbox to tag at present...