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SMTP error 452 (too many recipients in the last hour)

B0n3s
Dabbler
Posts: 11
Registered: ‎13-03-2022

SMTP error 452 (too many recipients in the last hour)

Anyone getting:

SMTP error (452): Failed to add recipient
recipient rejected - too many in the last hour

Not using VPN. Tried via PlusNet IP
Sent very few mails today and never more than a couple of recipients in each message.
Seems to be any address I try. Tried 4 different ones.

Moderator's note:
Title amended to improve understandability
Tags (2)
141 REPLIES 141
B0n3s
Dabbler
Posts: 11
Registered: ‎13-03-2022

Re: SMTP error 452

LOL.
As soon as I post, it's been "fixed"

d-dixon
Dabbler
Posts: 22
Thanks: 6
Fixes: 1
Registered: ‎21-05-2021

Re: SMTP error 452

Not fixed here.  I see the same (Force9 email, sending from my Plusnet line) - choice and number of recipients makes no difference.  Bizarrely, the time does - lots of failures if sent at xx:53, xx:57, xx:59, but then everything starts working again a minute later at  xx:00.  So I now have to remember to only send emails just after the hour...

Townman
Superuser
Superuser
Posts: 27,998
Thanks: 12,497
Fixes: 235
Registered: ‎22-08-2007

Re: SMTP error 452

If you are sending a lot of emails, you will see this behaviour.  There are rate limits per hour and they are different depending on where you are sending from.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

d-dixon
Dabbler
Posts: 22
Thanks: 6
Fixes: 1
Registered: ‎21-05-2021

Re: SMTP error 452

Thanks - I've sent 3 emails today, each to 1 or a small number of recipients, so that doesn't sound too excessive to me.  Is my quota getting bundled up with a larger user base?

David

 

Townman
Superuser
Superuser
Posts: 27,998
Thanks: 12,497
Fixes: 235
Registered: ‎22-08-2007

Re: SMTP error 452

Hi David,

Are you using a VPN?  If yes then the the sum of submissions from all users will be treated a single source.

There are arguments for not using a VPN except for where there is a business need to connect securely to a remote network, as for instance connecting into a corporate network remotely, as though you were on the premises.

There is very little legitimate reason for using a VPN to pretend you are elsewhere, more often than not, their use creates more real problems than they solve.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

d-dixon
Dabbler
Posts: 22
Thanks: 6
Fixes: 1
Registered: ‎21-05-2021

Re: SMTP error 452


@Townman wrote:

Hi David,

Are you using a VPN? 


No VPN - just my default, fixed IP address,

David

mavison
Rising Star
Posts: 89
Thanks: 33
Fixes: 1
Registered: ‎20-10-2017

Re: SMTP error 452

I have also had a few of these errors this month: 452 <xxx@xxx> recipient rejected - too many recipient in last hour.

In both cases the email was to a single recipient, and was the first sent for at least an hour.

I am also a Force9 user, with static IP, no VPN, sending to relay.force9.net, port 465 with SSL/TLS

B0n3s
Dabbler
Posts: 11
Registered: ‎13-03-2022

Re: SMTP error 452

Ah, not fixed after all. Returned again today. 😐

B0n3s
Dabbler
Posts: 11
Registered: ‎13-03-2022

Re: SMTP error 452

Curiously, around the same time as yesterday. PlusNet load issue maybe?

offscotland
Dabbler
Posts: 18
Thanks: 1
Fixes: 1
Registered: ‎10-01-2024

Re: SMTP error 452

I can confirm the time issue of this error.

I tried sending a message every minute from 20:54 and it was bounced each time with the 452 error. As soon as the clock clicked to 21:00 the exact same message sent without a problem....

Townman
Superuser
Superuser
Posts: 27,998
Thanks: 12,497
Fixes: 235
Registered: ‎22-08-2007

Re: SMTP error 452

What is the A.B.C.x IP address of those users experiencing the issue?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

offscotland
Dabbler
Posts: 18
Thanks: 1
Fixes: 1
Registered: ‎10-01-2024

Re: SMTP error 452

Tell me how to find that and I'll let you know. I am using Webmail with Windows 7 Professional and have done for many years.

d-dixon
Dabbler
Posts: 22
Thanks: 6
Fixes: 1
Registered: ‎21-05-2021

Re: SMTP error 452


@Townman wrote:

What is the A.B.C.x IP address of those users experiencing the issue?



For me: 212.56.120.x

offscotland
Dabbler
Posts: 18
Thanks: 1
Fixes: 1
Registered: ‎10-01-2024

Re: SMTP error 452

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : lan
   Link-local IPv6 Address . . . . . : fe80::9c47:f53a:12c1:a900%10
   IPv4 Address. . . . . . . . . . . : 192.168.1.67
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 192.168.1.254