Problem with new install on Windows 11, using Thunderbird

[#1 · Accepted solution]

Hi

I have gone back to re-entering all my settings in Firefox, making sure that something wasn't accidentality incorrectly entered due to "finger" problems.

I still got the pop-up asking for password when I sent a mail but this time it worked after entering the rather long password I have.

I can only assume that fingers were the problem, strange that incoming mail still worked.

Cheers 

Keith

[#2]

Strange. Yesterday It went off again so had to re-enter the settings and password, it rook several goes before it worked

Today I had to enter the password for it to work, otherwise OK

Shouldn't Thunderbird save the log in details?

Keith

[#3]

@melmerby  Could your problem be similar to this .....

Login Problems 

It may be related to a new tranche of  Plusnet email migrations which started recently.

[#4]

Don't know.☹️

From info, I was migrated last year to Greenby and I don't have webspace

This has only happened since I changed PCs last week. I loaded a new copy of Thunderbitd and used the same log in details that were on the old PC.

Receiving mail isn't a problem but sending/replying is very hit and miss and has been from day 1 on this PC.

If this is a Greenby problem I shall be looking elsewhere for mail service. I'm going to have to leave Plusnet soon anyway as I need a home phone and Plusnet aren't offering VOIP. The pain will be changing all the email addresses at my various contacts.

Shame, I've been with Plusnet a long time and rarely had a problem, which was quickly sorted.

Cheers

Keith

[#5]

@melmerby 

If your'e email has been migrated to Greenby then it doesn't matter if you change ISP.

While PN don't offer VOIP there's nothing to stop you using a VOIP provider for phone services while staying with PN for internet.

Brian