Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Problem setting up account in Thunderbird
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Problem setting up account in Thunderbird
Problem setting up account in Thunderbird
23-11-2011 1:26 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I'm trying to set up an account on a laptop using Thunderbird 8 running under XP SP3. I'm already using Thunderbird 3 on a desktop and have duplicated the settings on the laptop, except for the identity as the account is for my wife. She currently has an account with the same identity on Mail on a Mac desktop which works ok.
The account I've set up on the laptop works when sending mail, the messages arrive at the recipient with the correct sender details, but fails to download messages sent to it (with the Mac turned off, obviously). It just reports 'no messages for <account name> on the server'.
There are no error messages and since it can send mail and report 'no messages' it must be connecting to the server ok. I've racked my brains and checked and re-checked the settings but I cannot see what's wrong.
Any insights would be gratefully received.
The account I've set up on the laptop works when sending mail, the messages arrive at the recipient with the correct sender details, but fails to download messages sent to it (with the Mac turned off, obviously). It just reports 'no messages for <account name> on the server'.
There are no error messages and since it can send mail and report 'no messages' it must be connecting to the server ok. I've racked my brains and checked and re-checked the settings but I cannot see what's wrong.
Any insights would be gratefully received.
Message 1 of 3
(905 Views)
2 REPLIES 2
Re: Problem setting up account in Thunderbird
23-11-2011 1:37 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Have you set the 'username' field to 'username+wifesmailboxname' and used the password for that mailbox?
David
Message 2 of 3
(318 Views)
Re: Problem setting up account in Thunderbird
23-11-2011 4:48 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Oh drat! - I totally forgot about that. I'd got the info printed out in a binder too, Doh! 
All working now. Many thanks spraxyt.

All working now. Many thanks spraxyt.
Message 3 of 3
(318 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Problem setting up account in Thunderbird