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Policy Blocklist blocks my outgoing emails

glocal
Rising Star
Posts: 139
Thanks: 15
Registered: ‎11-09-2007

Policy Blocklist blocks my outgoing emails

A couple of emails I sent out bounced back and I discovered spamhaus reports my static IP as listed in Policy Blocklist (PBL). I don't run my own mail server and I send emails through Plusnet's authenticated SMTP from my home connection. I had sent the failed emails from Thunderbird, so it can't get much more mainstream than that. Oh, Plusnet's webmail failed as well.

Am I right thinking it's not really my IP that is the problem, especially as PBL typically contains all customers' IPs who haven't opted out? That leaves us with Plusnet's own IP having been blocked. Do we just wait until the block is lifted? I don't see what else I can do.