Phising emails increase

[#1]

It may be pure coincidence but, since Plusnet announced that Email is no longer supported the number of phishing scams across every inbox of my force9 set has increased damatically; before this I got maybe 1 phishing email a month across all 10 mailboxes. Now there are five or six a day distributed across the mailboxes. Has anyone else noticed this and  if the transfer is causative what does this mean for the continuation of the email service by Greenby? 

[#2]

Has your email account actually transferred to Greenby? From my experience, the number of spam messages goes up and down over a year, but does tend to increase around now, as people possibly start ordering more stuff online in preparation for Xmas.

[#3]

Where has there been a statement that emails is no longer supported?

It is provision to existing users might well be moving providers, but it is still supported.

[#4]

I'm finding that the usual 'spam emails' are not being filtered out, and (in my case) are being downloaded by my email client. When I go to check my Junk folder via webmail it is empty, this is very unusual.

[#5]

Yes, I'm getting more spam..... usually adverts for things I don't need.

[#6]

Ok  technically email is still supported. I should have said that email is no longer supported or provided to new customers by the main Plusnet/ EE organisations. It is being/has been transferred to Greenby ; a subsidiary of Enix which, if you look them up on companies house is a small organisation ; reported turnover <200k/ per annum and they have had  default charges outstanding since 2022 ... it does not fill me with confidence. Nevertheless discussion about who provides the support is a red herring... the phenomenon of increase in phishing/spam is still occurring across my inboxes and it has been noticed by others.

[#7]

No, the transfer of my account is not yet complete.

[#8]

Strange - my spam count has reduced markedly over the past 7-10 days, and I don't let the PN filters anywhere near my emails, as they had a habit, in the past , of  blocking legitimate correspondence.

[#9]

@jab1 How do you stop the emails being sent to the webmail junk folder?

[#10]

@smallblueplanet Not something I can answer - I don't use webmail, rather a mail client with a filter program in front of it.

[#11]

@jab1  So do you check your email via webmail? I also do not filer my email client downloaded emails. However via webmail login I was (a long time back) surprised to find a Junk folder full of emails. 

[#12]

No, @smallblueplanet  - I have turned off, many years ago, any Plusnet 'filtering' and use MailWasher to pre-check the validity of any email. As I said, I found the PN filters a little too eager to bin legitimate mail.

I do, occasionally, check into webmail, but all the folders are empty, as I would expect.

[#13]

to @jab1 I also use an email client with default optioons i.e. as far as I can tell the server end phising and spam filtering should still be active

[#14]

@JayMoly I  was talking about the Plusnet spam/virus settings (accessed via your Member Centre). My email client does not - so far as I am aware - have any automatic filtering. 

[#15]

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@smallblueplanet wrote:

@jab1  So do you check your email via webmail? I also do not filer my email client downloaded emails. However via webmail login I was (a long time back) surprised to find a Junk folder full of emails. 

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What you experience is very much down to what you have set up:

• Email client - is that POP3 or IMAP - POP3 only accesses the inbox, not other folders, whereas an IMAP client (including webmail) accesses all folders it is subscribed to
• SPAM filtering is controlled via the user portal under Manage My Email - is that is set to route spam to the junk folder, it will do so