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New Domain Being Rejected by Plus.net Email

ShaunBluecube
Newbie
Posts: 1
Registered: ‎07-03-2022

New Domain Being Rejected by Plus.net Email

Good Afternoon,

 

We have a new domain and plus.net are rejecting all emails from it with this message:

550 5.7.350 Remote server returned message detected as spam -> 552 Spam Message Rejected

 

Can someone help us get this sorted?

 

Thanks

1 REPLY 1
adam945
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,319
Fixes: 113
Registered: ‎01-12-2020

Re: New Domain Being Rejected by Plus.net Email

Hello @ShaunBluecube

Thanks a lot for getting in touch and I'm sorry to hear that you're having problems here. Are you able to send me a PM with the email headers (both the sent email and the bounce email), as well as your account username, and your full domain? 

I'll have a look into this for you and will raise a task with our NetOps Team to see what's going on here. Smiley 

 Adam
 Plusnet Help Team - Leeds