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Muddled about emails

Rubianna
Newbie
Posts: 2
Registered: ‎25-02-2026

Muddled about emails

I really hope someone can help with my non understanding of tech issues relating to email migration. Firstly, I have a yahoo email account and had no idea that I had a Plusnet one. At any rate it’s not been used. Greenby sent me an email today about this migration and say if I log in to them with my Plusnet info I can close the account. My question is: If I do this as I do not want to be with Greenby, will this affect my broadband account I have with Plusnet? Im afraid of putting a kibosh on the broadband service Im happy with. Thanks.

2 REPLIES 2
jab1
The Full Monty
Posts: 23,574
Thanks: 8,360
Fixes: 354
Registered: ‎24-02-2012

Re: Muddled about emails

@Rubianna Closing your Greenby account will have no effect on your Plusnet account.

John
Rubianna
Newbie
Posts: 2
Registered: ‎25-02-2026

Re: Muddled about emails

Thank you. That’s reassuring 🙂