Metronet Webmail - No Emails

[#1]

Hi folks

My Metronet email was fine yesterday, but when checking this evening, there was nothing to download to my PC via my Mailwasher app. Logged on to the webmail to check and there was nothing there either. I get multiple emails per day, not least from my Bandcamp subscription, and there have been plenty of notifications today, so there's something wrong..

What has happened?

Still haven't received an email from Greenby. Getting concerned that I might be going to miss a load of mail.

Thanks.

[#2]

I'm having EXACTLY this problem.

Fine yesterday, nothing today.

When I send to my metronet account from gmail I get the following message...

Address not found Your message wasn't delivered to gareth@metronet.co.uk because the address couldn't be found or is unable to receive email.

The response from the remote server was: 550 5.1.1 : Recipient address rejected: User unknown in virtual mailbox table

[#3]

A couple of others have raised issues which I've logged. I hope to have news soon for you. 

[#4]

Update - this seems to have been resolved, as i have just checked my email and there's one from last night at 19:47, though clearly anything sent to me earlier than that is lost.

[#5]

Ditto.

I assume it's too much to hope that any missing emails would have been captured?

[#6]

The Metronet issue was resolved yesterday evening. 

Unfortunately, they bounced so no emails sent for the duration of the outage will come through. However, as they bounced, the people sending you email will at least know you've not got them. 

[#7]

I'm getting inbound mail, but I've discovered that I can't send email so I think there's still a problem...

My mistake...it just took it's time sending...