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Mail can't verify the identity of the server 'imap.plus.net"

MacOS10
Grafter
Posts: 178
Thanks: 6
Registered: ‎30-07-2007

Re: Mail can't verify the identity of the server 'imap.plus.net"

OK, I've changed nothing on my old MacBook and it's not throwing up that error anymore as of today - so whatever the issue was I'm guessing it's been fixed at PlusNet's side. Thanks all for fixing this.

Townman
Superuser
Superuser
Posts: 27,998
Thanks: 12,495
Fixes: 235
Registered: ‎22-08-2007

Re: Mail can't verify the identity of the server 'imap.plus.net"


@MacOS10 wrote:

OK, I've changed nothing on my old MacBook 


And that is the heart of the issue; Apple also has changed nothing.  Apple has not done their user base the courtesy of keeping root security certificates current on users' older devices.

The mitigation here (it is not really a fix) has been to down-grade the security certificate standard to accommodate the lack of up to date security fixes from Apple.  You should anticipate similar issues should another service provider also issue security certificates strictly to current standards, as did Plusnet.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

onemore
Newbie
Posts: 3
Registered: ‎13-08-2025

Re: Mail can't verify the identity of the server 'imap.plus.net"

Correct @RealAleMadrid , I followed the instructions from @j123 on my Mac mini and it hasn't resolved the problem.  My iPhone SE is receiving emails, so not the end of the world, but I would like it resolved.