Leaving PN after Greenby Migration

bmc · ‎28-02-2017

Apologies if this has been asked before.

I am wedded to PN email and therefore PN. Once I migrate I know I get two years of free service and then have to pay.

After the two years can I leave PN but still keep my PN email address through Greenby while paying for the service?

I am happy generally with PN but CityFibre is also available to me so Zen Internet looks quite attractive.

Brian

MisterW · ‎30-07-2007

After the two years can I leave PN but still keep my PN email address through Greenby while paying for the service?

@bmc that's our understanding Brian.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

bmc · ‎28-02-2017

@MisterW

Thanks.

I'm about to renew for two years anyway but it's good to know I should have a choice in a couple of years time.

Brian

Townman · ‎22-08-2007

@bmc

Similarly it is our understanding that you do not need to wait two years after migration...

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

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bmc · ‎28-02-2017

@Townman

Thanks. That would tie in with my end of contract in two years time.

Brian

Mouldy · ‎17-03-2015

Oh that’s good to hear. We are in a similar position. Fibre now available but only with VM. I have built up over 200 email addresses:O. It will be a nightmare to have to move them all quickly. So I’ll wait for my migration to Greenby and then maybe move to VM. Though I’d prefer to stay with PN if Openreach got their fingers out. But at least we now have options