Is there currently a problem with POP mail? (11/3/15 13:45)
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Is there currently a problem with POP mail? (11/3/15 13:45)
11-03-2015 1:53 PM
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My connection constantly times out. No problem with other email providers, web etc.
Cheers,
Tony
Additional info: looking at webmail there's uncollected mail from 11:56 until now.
Re: Is there currently a problem with POP mail? (11/3/15 13:45)
11-03-2015 2:04 PM
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I'm not aware of any problems, and connectivity seems fine from here:
~$ telnet mail.plus.net 110
Trying 212.159.9.81...
Connected to mail.plus.net.
Escape character is '^]'.
+OK Hello there.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Is there currently a problem with POP mail? (11/3/15 13:45)
11-03-2015 2:52 PM
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Tom
Re: Is there currently a problem with POP mail? (11/3/15 13:45)
11-03-2015 3:01 PM
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Thanks for replying, it's much appreciated.
I get the same result - I don't understand telnet & stuff, but entering "telnet mail.plus.net 110" in Mac OSX Terminal app yields an identical result to yours.
Hang on...
...after some tinkering it looks like Apple Mail spontaneously decided to alter some settings (it was trying to connect using SSL and deny insecure authentication) - weird!
Oh well, it appears to be working now.
I hate having to choose the least secure methods to collect mail. Is SSL going to arrive sometime in the near future?
Thanks again.
Cheers,
Tony
Re: Is there currently a problem with POP mail? (11/3/15 13:45)
11-03-2015 3:29 PM
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Quote from: toggie101 I hate having to choose the least secure methods to collect mail. Is SSL going to arrive sometime in the near future?
We're working on it, but progress is slower than I'd like. Outbound is pretty much ready to go but there's some work still to do for the inbound stuff.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Is there currently a problem with POP mail? (11/3/15 13:45)
11-03-2015 4:23 PM
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Tom
Re: Is there currently a problem with POP mail? (11/3/15 13:45)
11-03-2015 6:49 PM
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Full Fibre since September 2023
Mac OS14 and Firefox user with latest versions of both
Re: Is there currently a problem with POP mail? (11/3/15 13:45)
11-03-2015 7:33 PM
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Apple Mail had changed something here by itself (Mail > Preferences > Accounts > [Affected Account Name(s)] > Advanced > make sure SSL is not ticked > Select another account name, and then in the pop-up box select 'Save changes').
Oddly I have two Plusnet mail accounts I check in Apple Mail, only one had been changed. Still, glad to find the cure.
Again, thanks to Toggie101.
Re: Is there currently a problem with POP mail? (11/3/15 13:45)
12-03-2015 9:30 AM
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Any ideas how to fix that?
Re: Is there currently a problem with POP mail? (11/3/15 13:45)
12-03-2015 9:33 AM
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It's getting annoying!
Full Fibre since September 2023
Mac OS14 and Firefox user with latest versions of both
Re: Is there currently a problem with POP mail? (11/3/15 13:45)
12-03-2015 9:50 AM
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From the Apple support pages:
"Automatically detect and maintain account settings
Select this option to have Mail automatically manage settings for your email account in Mail, such as port numbers and authentication methods."
I've unticked it on my several plusnet mail accounts and will see what happens!
Full Fibre since September 2023
Mac OS14 and Firefox user with latest versions of both
Re: Is there currently a problem with POP mail? (11/3/15 13:45)
12-03-2015 9:57 AM
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Re: Is there currently a problem with POP mail? (11/3/15 13:45)
12-03-2015 11:55 AM
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I remember some of the tech support folk reporting an influx of similar enquiries back in November when people first started getting their hands on Mail 8.0. They cited two solutions back then. The one mentioned by Mad Moggies that's covered here (although the images now seem to be missing) and the following:
[quote author="Someone, somewhere"]
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Is there currently a problem with POP mail? (11/3/15 13:45)
12-03-2015 5:45 PM
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Tom
Re: Is there currently a problem with POP mail? (11/3/15 13:45)
13-03-2015 10:36 AM
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I can confirm that the SSL box remains unticked, even after rebooting. I am running Yosemite on an iMac. The same account still works perfectly on my Android phone. Help!
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