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I think a PlusNet member`s email address is sending spam.... what should I do?

Community Veteran
Posts: 18,014
Thanks: 1,686
Fixes: 19
Registered: ‎06-11-2007

I think a PlusNet member`s email address is sending spam.... what should I do?

It`s all in the title....
what should I do?
What Can I do.?
who should I report it to?

5 REPLIES
Midnight_Caller
Rising Star
Posts: 4,143
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Registered: ‎15-04-2007

Re: I think a PlusNet member`s email address is sending spam.... what should I do?

Report it to PlusNet
Community Veteran
Posts: 5,472
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Registered: ‎11-08-2007

Re: I think a PlusNet member`s email address is sending spam.... what should I do?

I tried reporting a similar problem to Plusnet a couple of years ago, and I got a reply along the lines of - it's not Plusnets responsibility to alert other customers regarding potential security issues with their machines.
In the end I just blocked the half dozen or so problematic Plusnet users from my network, and it was no longer MY problem.
Community Veteran
Posts: 26,744
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Registered: ‎10-04-2007

Re: I think a PlusNet member`s email address is sending spam.... what should I do?

Theoretically you should report it to abuse@plus.net - but I've seen posts in the past that this doesn't achieve much.
Perhaps setting up a rule to forward them to j.ford <at> plus.net might get the problem noticed!
jelv (a.k.a Spoon Whittler)
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MrC
Grafter
Posts: 523
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Registered: ‎17-07-2008

Re: I think a PlusNet member`s email address is sending spam.... what should I do?

Do the headers identify the original source IP address as being in a Plusnet controlled range? If so then you can try dropping a note to abuse@plus.net including all the headers so they can try to do something about it.
If the originating IP address isn't a Plusnet one then you can try and send an email to the relevant abuse address for that network, although this'll probably have no use whatsoever.
Note that using the From: address to determine the source of spam is next to useless - it's a trivial exercise for a spammer to create emails with a From: address of anything they want  Sad
Alternatively just mark the email as spam and move on....
Community Veteran
Posts: 18,014
Thanks: 1,686
Fixes: 19
Registered: ‎06-11-2007

Re: I think a PlusNet member`s email address is sending spam.... what should I do?

Thanks for the input, guys.... I will send the header to abuse@plusnet..... It is not a "malicious" report, more a "security issue" for the person who`s email address is being used.... My sister had a BIG problem with similar a couple of months ago... and that was a BT email address...