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Help me retrieve my mums email address

BrandonL94
Newbie
Posts: 1
Registered: ‎30-11-2022

Help me retrieve my mums email address

Hi I recently switched plusnet accounts and set up fiber in my name, my old mum didn't tell me she's still using her old plusnet email. Is there a way to retrieve this?

Her email is: <redacted but still available to Plusnet>.plus.com

1 REPLY 1
Townman
Superuser
Superuser
Posts: 23,286
Thanks: 9,777
Fixes: 162
Registered: ‎22-08-2007

Re: Help me retrieve my mums email address

No, when an account is closed, any email or other services associated with it are gone. Plusnet stopped offering email only options on account closures sometime ago.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.