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Greenby email down today?

FIXED
pvmb
Champion
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Registered: ‎12-02-2014

Greenby email down today?

Greenby email down today... European power 'event'?

https://status.greenby.com/ in denial?

38 REPLIES 38
PhilipHeyes
Seasoned Champion
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Re: Greenby email down today?

13:23 - Greenby email is ok for me.

pvmb
Champion
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Re: Greenby email down today?

@PhilipHeyes 

Interesting! I have not been able to get on today at all. Will have to look closer.

Later: Just managed to log in via webmail. First time today following many attempts. It is currently very slow.

It is also constantly 'Refreshing' so preventing me doing what I want to do - as Roundcube always seems single threaded. ☹️

Nope. Currently unusable.

jab1
The Full Monty
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Re: Greenby email down today?

No problems getting in - via the account portal, not webmail.greenby.

John
john_chandler
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Registered: ‎09-06-2020

Re: Greenby email down today?

Webmail access has been slow all day (slower than normal), although it's been really bad this afternoon - haven't been able to open any emails since midday.

PhilipHeyes
Seasoned Champion
Posts: 1,281
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Registered: ‎10-11-2021

Re: Greenby email down today?

Configure your email accounts in MS Outlook or Thunderbird etc and the crawl of Webmail will be gone.

pittdj70
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Re: Greenby email down today?

Greenby webmail is down.

 

I want to add a custom filter and as far as I can see that can only be done via the pain that is Greenby webmail. Greenby email itself seems reasonably reasonable, so far.

PhilipHeyes
Seasoned Champion
Posts: 1,281
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Registered: ‎10-11-2021

Re: Greenby email down today?

Greenby Webmail also got stuck at Loading & then failed to connect.

But we have 3 email accounts using the POP3 & IMAP & SMTP servers these are working normally.

kenm
Rising Star
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Registered: ‎03-07-2014

Re: Greenby email down today?

4-20am  21/10/2026

Still unable to login Huh

Been like it since mid day yesterday

Time outs, sever error or just sits there loading then nothing

Always very slow but this is unusable !!!

kenm
Rising Star
Posts: 160
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Registered: ‎03-07-2014

Re: Greenby email down today?

Just finally got into greenby webmail after a long wait

new emails showing unable to do anything as permanetly refreshing or server error

Have raised a ticket   reply was everything working their end 

and i need to CHANGE MY PASSWORD.???

PhilipHeyes
Seasoned Champion
Posts: 1,281
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Registered: ‎10-11-2021

Re: Greenby email down today?

Greenby Webmail failed with : 504 Gateway Time-out

POP3/IMAP/SMTP servers are working.fine.

jab1
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Re: Greenby email down today?


@kenm wrote:

 

and i need to CHANGE MY PASSWORD.???


No you don't - they are grasping at straws, and clearly have no idea what they are doing.

John
pvmb
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Registered: ‎12-02-2014

Re: Greenby email down today?

Reported via ticket at Greenby.

Bot suggests - amongst other things to try - that issue is down to the transfer operation. There is no reported general issue as such though as other users are having same issue it could be a problem on their side. Tried various suggestions, but none worked.

No human agent available at present, so will be contacted, by email(!), later. Might be worth reporting client email software not having problems. 

jab1
The Full Monty
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Re: Greenby email down today?

AI response (part):

A 504 Gateway Timeout occurs when a server acting as a gateway or proxy fails to receive a timely response from an upstream or origin server. [1, 2]
 
Common Causes
  • Overloaded Servers: High traffic spikes or DDoS attacks exhaust server CPU and memory.
  • Long Scripts: Heavy database queries or slow scripts exceed maximum execution time limits.
  • Network & DNS Issues: Poor routing, packet loss, or misconfigured DNS/firewall rules stall communication.
John
Zasps
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Re: Greenby email down today?

Same here. Incredibly slow. I managed to get in once, eventually. Now I can't access anything. It's timing out, Invalid Request, etc.

 

Thing is I have a Teams meeting tomorrow (that I've waited months for!), and they'll be sending the link for it to my Greenby webmail. Oh, gawd! HAHAHAHA.

 

EDIT Now it's working again. Hopefully it'll stay like that. It is flakey, though, isn't it? Oh, deary me.